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How should internal users see these Cases?
The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases . How should...
What should the Salesforce Admin do to make this article visible in the Community?
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible . What should the Salesforce Admin do to make this article visible in the Community?A . Create the article in the Community...
Which three steps should the Salesforce admin take before building the Community in Salesforce?
A Salesforce admin needs to build a self-service Community . Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:A . Create email templates for the community to be used in the CommunityB . Add discussions...
What should the Salesforce Admin do to troubleshoot this issue?
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom Object to Store Known Issues with an org-wide default sharing setting to Public Read/Write. unauthenticated users receive an error...
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?A . Download the Advanced Community Moderation lightning component and configure it in the Community BuilderB . Use a Community Moderation RuleC . Define Community Member CriteriaD ....
How should a Salesforce Admin set the record list component properties?
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a 'My Cases' list view . How should a Salesforce Admin set...
How should the Salesforce Admin fulfil this requirement?
Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of...
When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement?
The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps should...
How can the Community Cloud consultant meet these requirements?
A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes . How can the Community Cloud consultant meet these requirements? Select one or more of...
How should the Administrator at ACME Enterprises configure access to the Community?
ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community . How should the Administrator at...
