Certified Sales Cloud Consultant V2

Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?A . Use the Contact roles related list on Accounts.B . Add a custom Account lookup field on the Contact.C . Use the Contact to Multiple Accounts feature.D . Add Contact to...

Cloud Kicks wants to send a notification to sales reps when their opportunities remain open past the close date. Which two solutions should the consultant recommend to meet the requirement? Choose 2 answersA . Add sales reps to the Opportunity Team.B . Instruct sales reps to follow their opportunities.C ....

The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication. What should a consultant recommend analysing adoption?A . Review the Setup Audit Trail.B . Create a report for the Login History object.C . Run the Salesforce Optimizer.D . Open the Lightning Usage App.View AnswerAnswer:...

Cloud Kicks (CK) wants to implement sharing rules. Which three considerations should the consultant explain to CK? Choose 3 answersA . CK can expand access beyond the organization-wide default levels with sharing rules.B . Organization-wide defaults must be Public Read Only or Private to create sharing rules.C . Sharing rules...

A consultant is beginning a new project with Cloud Kicks to implement collaborative forecasting. What should the consultant use to gather requirements using an Agile methodology?A . Linear processB . Quip spreadsheetC . User storiesD . Forecast hierarchyView AnswerAnswer: C Explanation: User stories are a way of capturing requirements using...

A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms. What should the consultant recommend as the first line...

Cloud Kicks’ (CK) VP of technology wants to start using Salesforce for all the sales team’s automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Salesforce. CK wants to search and cross-reference records with the original source database. What should...

Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled. What are two steps the consultant can take to troubleshoot the issue? Choose 2 answersA . Check Sales Cloud Einstein permission set assignments.B . Validate...

Cloud Kicks has purchased a list of leads and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?A . Create a Campaign, import the list as Leads, and add them to the Campaign.B . Import the list...

Cloud Kicks (CK) acquired a company. The VP of technology wants to migrate all the sales data into CK’s Salesforce instance. Which data migration sequence should the consultant recommend for the objects?A . Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, CampaignsB . Contacts, Accounts, Leads, Campaigns, Opportunities, Products,...