Certified Sales Cloud Consultant V0

Universal Containers (UC) has acquired another company that uses Salesforce and is migrating its legacy email alerts, and approval processes. Which two steps should the consultant perform to maintain data integrity? Choose 2 answersA . Enable the Create Audit Fields permission to insert historically accurate records.B . Use the Salesforce...

Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a fewopportunities on one account. Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account?...

Cloud Kicks has just deployed an of its configurations. The admin wants to build a separate process but uses most of the objects that were deployed. What is the best practice a consultant should recommend to the admin?A . Build m a test release environment and test changes in Production.B...

The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team. How should the consultant efficiently share these reports?A . Create a report folder, add members in a specific profile, and share the Report folder.B...

Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud. Which metrics should the consultant analyze to determine the success of this goal?A . Total number of Leads created by a Sales RepB . Lead to Opportunity Conversion RateC . Lead to Quote Conversion RateD . Total...

A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering user cases for Sales Processes. Which two groups should provide content for the use cases? Choose 2 answersA . Sales repsB . ExecutivesC . Finance teamD . Sales operationsView AnswerAnswer: A,D

Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce. Which approach should the consultant recommend to meet this requirement?A . Utilize an application from the AppExchange.View AnswerAnswer: A

Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" PersonAccounts with Microsoft contacts and vice versa. Which consideration should the consultant be aware of?A . Lightning Sync works in conjunction with Einstein Activity Capture.B . Einstein Activity Capture is supported in...

In the Discovery phase of a Sales Cloud implementation, what arethree effective ways a consultant can determine the design of the system? Choose 3 answersA . Schedule training.B . Establish performance benchmarks.C . Observer end users.D . Administrator a survey.E . Host a focus group.View AnswerAnswer: B,D,E

Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to changes in sales structure. How can CK revoke Opportunity team access on an ad-hoc basis?A . REVISEB . REVISEC . Remove the user'sOpportunity...