Certified Sales Cloud Consultant V0

Cloud Kicks has recently rolled out Lightning Experience and uses an ERP system as its system of record for customers. When a new Account has its first dosed/won opportunity, the ERP system should immediately update with information from the account, contact, and opportunity records related to the Account to record...

Sales reps at Cloud Kicks (CK) often receive important customer emails they want to record as activities related to contacts in Salesforce. CK has Office 365, as wellas a policy that prevents users from installing anything directly on their computers. Which solution should a consultant recommend meeting this requirement?A ....

At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide defaults (OWO) for Contact are set to 'Controlled by Parent', Which...

Universal Containers' sales operations team needs to provide visibility on sales pipeline changes on a monthly basis. How should the consultant meet this requirement?A . Create an Opportunity History report for open pipeline Opportunities in a given date range.B . Create a custom pipeline date range field and display it...

A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering use cases for Sales Processes. Which two groups should provide content for the use cases? Choose 2 answersA . Sales repsB . Finance teamC . Sales operationsD . ExecutivesView AnswerAnswer: A,C

Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each accountrecord takes a long time to display due to the rendering time of the invoice related list. What should the consultant do to solve this issue?A . Enable...

Universal Containers is analyzing data to identify gaps and wants to know which Accounts with open Opportunities are missing Contacts. Which feature should a consultant recommend building this report?A . Custom report typeB . Joined reportC . Custom filterD . Cross filterView AnswerAnswer: D

The sates manager at Cloud Kicks has proposed that the consultant one large Discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption. What are the three efficient approaches the consultant could recommend to the sales manager? Choose 3 answersA . Arrange multiple sessions with...

Cloud Kicks needs to set sales quotas for all sales reps. Which three solutions should the consultant consider? Choose 3 answersA . Use the Data Import Wizard.B . Enable Forecast Quotas from Setup.C . Use the APE . Assign Quota values by profile.F . Use Data Loader.View AnswerAnswer: C,D,E

Universal Containers has four product lines, each with its unique sales cycle. Once the prospectis qualified, the sales reps should follow the product-specific sales cycle. Which two actions should a consultant recommend to meet these requirements? Choose 2 answersA . Implement sales processes that map to each Opportunity record type.B...