Certified Sales Cloud Consultant

A sales representative at Northern Trail Outfitters needs to securely send confidential product roadmap information to a premier customer. Which two steps should be taken to send this information using content delivery? (Choose two.)A . Require the customer to enter a security token to download the content.B . Remove access...

Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions...

Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant product's sales process. Which two solutions should a consultant recommend...

Channel sales representatives at Northern Trail Outfitters (NTO) need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. To meet this requirement, NTO plans to implement lead management functionality. Which solution should a consultant recommend?A . Create a customized...

Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer's account record in Salesforce. The application uses a credit ID on the account object. What should be created to meet this requirement?A . A workflow rule to launch...

Northern Trail Outfitters' Board of Directors thinks that sales user adoption should be calculated by the number of daily logins. Which two measures of sales user adoption should be considered when implementing Sales Cloud? (Choose two.)A . Number of reports exported to Excel for analysisB . Number of neglected opportunities...

The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly. What should be recommended?A . Schedule a custom forecast report to run weekly...

What should a consultant recommend to show a dashboard with forecast by product family with quotas?A . Build a joined report with closed opportunities, forecasting items, and quotas.B . Create an analytic snapshot to capture the opportunity forecast.C . Customize quotas with product report, and add necessary fields.D . Build...

Universal Containers wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team. Which solution should the consultant recommend?A . Customer CommunityB . Lightning PlatformC . Lightning ComponentsD . Salesforce...

Management at Northern Trail Outfitters wants to see forecast numbers by all sales representatives and by multiple product groups. Which two actions should a consultant recommend to meet these requirements? (Choose two.)A . Build a custom forecast report showing product groups.B . Implement Collaborative Forecasting with quota attainment.C . Build...