Certified Community Cloud Consultant

Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The high-level capabilities for their partners are as follows: - Partner users should NOT be able to access accounts and cases that they do NOT have access to. - A Partner user must be able...

A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products....

Universal Containers has the following requirements: • Enable VIP community access once a customer has reached $1 million in revenue. • Maintain customer revenue in Salesforce. • All customers must have access to the general customer community. • VIP customers must have access to VIP information in the community. •...

Universal Containers wants to create a Customer Community venue product line with the following requirements: - Use the customer service template - Track Community members' login countries - Display SharePoint documents for the customer - Display product documentation from Adobe Experience Manager Which three integrations what do Community Cloud consultant...

Northern Trail Outfitters recently launched a community for its B2B customers and partners. The community uses a restrictive sharing model and prevents user collaboration. The VP of Support wants to measure user adoption and engagement. What should the Consultant recommend to meet the requirement?A . Use Google Analytics and the...

universal Containers (UC) is in the process of a digital transformation. UC wants to create a Lightning community built using the partner Central template so partners can view leads and opportunities and submit tickets. Most of the partner teams are comprised of sales reps, team leads, senior advisors, and executives....

Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities: • Each business unit can only collaborate with its partner network. • Partners only see Knowledge articles and content specific to their business unit. • Some business units allow partners to raise...

Universal Containers has created a new Lightning Community in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production? Select one or more of the following:A...

Universal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation. Which Salesforce feature should the Community Cloud consultant recommend? Select one or more of the...

Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements? Choose 3 answers Select one or more of the following:A . Configure profile/permissions for a public userB . In...