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What should the BA tell the executive?
The Salesforce development team is strictly following scrum to govern its releases. An executive trying to plan a vacation wants to know when work on the feature will begin so they can be available for additional implementation questions. After consulting with the product owner, the business analyst (BA) learns the...
What should the BA do next?
Universal Containers is setting up a Salesforce email integration for the sales team. Through discovery conversations, the business analyst (BA) learns the operations team also needs email integration in the near future. What should the BA do next?A . Proceed with the sales team's project as planned.B . Start project...
In what phase of the four application lifecycle milestones does this action belong? Communicate Changes, Update Profiles and Communicate end of Changes.
In what phase of the four application lifecycle milestones does this action belong? Communicate Changes, Update Profiles and Communicate end of Changes.A . BuildB . DeployC . TestD . PlanView AnswerAnswer: B Explanation: Communicate Changes, Update Profiles and Communicate end of Changes are actions that belong to the Deploy phase...
Which permission is required to create, delete, refresh or activate a Sandbox?
Which permission is required to create, delete, refresh or activate a Sandbox?A . Sandbox EditorB . Environment ManagerC . System AdministratorD . Manage SandboxView AnswerAnswer: D Explanation: The Manage Sandbox permission is required to create, delete, refresh or activate a Sandbox. Sandbox Editor, Environment Manager, and System Administrator are not...
How should the BA approach the project?
A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project. How should the BA approach the project?A . Analyze, build, operate, deliverB . Analyze, build, deliver, operateC . Analyze, operate, build, deliverView AnswerAnswer: B Explanation: The correct order of...
Of the following Locale Settings, select which one CANNOT be selected when creating a new user.
Of the following Locale Settings, select which one CANNOT be selected when creating a new user.A . Time ZoneB . LanguageC . Working HoursD . LocaleView AnswerAnswer: C Explanation: Working Hours is not a Locale Setting that can be selected when creating a new user. Working Hours are set at...
What is the primary value of the BA speaking with customer service reps?
A business analyst (BA) is compiling a list of subject matter experts to consult throughout the discovery for a new Service Cloud implementation. What is the primary value of the BA speaking with customer service reps?A . Validating current processesB . Estimating the project costC . Building solution design consensusView...
What should the BA do next?
Cloud Kicks (CK) has expressed concerns about the distribution process for a new line of shoes, because the company consistently misses its targeted delivery dates. CK asks the business analyst (BA) to uncover the issue and propose a business solution. What should the BA do next?A . Review future state...
In which of the following app markets CANT the Salesforce App be found?
In which of the following app markets CANT the Salesforce App be found?A . Google PlayB . AppExchangeC . App StoreView AnswerAnswer: B Explanation: The Salesforce App cannot be found in the AppExchange market. The AppExchange is a marketplace for Salesforce apps, components, and consulting services, but it does not...
Which strategy should the BA use to accomplish the goal?
Northern Trail Outfitters (NTO) has acquired a competitor. The agreement is to migrate the acquired company into NTG’s Technological Platforms. One of its challenges is to offer a unified customer experience while strengthening the relationship with its customers. The business analyst (BA) has been asked to translate the business objectives...
