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Up to how many Profiles can a User have?
Up to how many Profiles can a User have?A . Up to 3B . The Administrator can have up to 3, normal users only 1.C . As many as required.D . Only 1View AnswerAnswer: D Explanation: A User can have only 1 Profile in Salesforce. A Profile defines the permissions...
Which aspect of a potential solution is most important for a BA to consider?
Northern Trail Outfitters (NTO) plans to significantly grow its workforce and wants to increase the overall security of its Sales Cloud instance. NTO has previously implemented a complex security solution with organization wide defaults, criteria-based sharing rules, and dozens of user profiles. NTO has asked a business analyst (0A) for...
Which storytelling technique should the BA use in their initial demo of a solution to business stakeholders?
A business analyst is using storytelling to communicate the vision for a Salesforce solution to business stakeholders. Which storytelling technique should the BA use in their initial demo of a solution to business stakeholders?A . Highlight a perspective from testing feedback that identifies bugs and pain points in their business...
What is an example of good acceptance criteria?
Universal Containers wants to integrate its Salesforce org with the largest online professional network so its sales reps can view information directly on Salesforce records. The business analyst will write acceptance criteria for this scenario. What is an example of good acceptance criteria?A . A sales rep can view current...
Which management process should the business analyst suggest to help the teams align on their competing priorities?
Northern Trail Outfitters has a large Salesforce org with sales, marketing, and billing teams pushing for the development of a large number of items in the backlog. Which management process should the business analyst suggest to help the teams align on their competing priorities?A . Integrated Definition for Process Description...
What is the first step a business analyst should take to begin overhauling the Opportunity object?
The sales team is learning a new sales methodology. Management wants to align Salesforce opportunities with the methodology. What is the first step a business analyst should take to begin overhauling the Opportunity object?A . Understand the current business process.B . Configure stages in Salesforce.C . Create new reports and...
Which method should the BA use to start collecting data?
Universal Containers just rolled out a new sales methodology and process. A month after the initial training, the manager has noticed some reps have a large number of overdue tasks. The manager is unsure if it's a learning curve or a system issue and has asked the business analyst (BA)...
Which type of meeting should be held?
The scrum team working on Salesforce projects at Northern Trail Outfitters plans to review the current build with stakeholders to gather feedback. The business analyst will facilitate the meeting. Which type of meeting should be held?A . RetrospectiveB . Daily stand-upC . Sprint reviewView AnswerAnswer: C Explanation: This answer selects...
Which technique should the BA use to optimize effectiveness and build a shared understanding of the idea and approach?
A business analyst (BA) at Northeren Trail Outfitters has been asked to explain a sales process improvement idea and collaborate on a plan for implementation. Several sale users in various locations have been identified to participate. Which technique should the BA use to optimize effectiveness and build a shared understanding...
What is the next step for the BA to take before build can begin?
The business analyst (0A) at Universal Containers has met with stakeholders and is using the waterfall methodology to capture requirements for Sales Cloud enhancements for a future product release. What is the next step for the BA to take before build can begin?A . Define the minimal viable product.B ....
