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How will CK benefit from using a CoE to define the long-term vision for its Salesforce org?
Cloud Kicks (CK) plans to establish a Center of Excellence (CoE). How will CK benefit from using a CoE to define the long-term vision for its Salesforce org?A . CK will be better able to prioritize across teams and streamline processes.B . CK will get insights to current business processes.C...
Which step should the BA take next?
The business analyst (BA) at Universal Containers (UC) wants to understand why UC failed to meet a deployment date for its product go live while following the Agile process. According to the BA's research, the developers lacked a sense of the work in progress and the intended goal of that...
What should the BA do first to ensure the ongoing success of the project?
Northern Trail Outfitters (NTO) has noticed that many customers are posting to social media about issues they are having with a new product. The services team is looking for easy ways to engage with these customers and resolve their complaints. During the first discovery meeting of the project, the business...
What should a BA do to be successful during the first phase of the project?
Northern Trail Outfitters (NTO) has moved its inventory systems to Salesforce to track the clothing it manufactures and sells. As a part of this project, NTO wants to implement several features which will also improve how its inventory is restocked. In order to manage the discovery phase of the project,...
Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."
Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."A . ChallengeB . MonsterC . VictoryD . HelperView AnswerAnswer: A Explanation: A challenge is an element of the storytelling process for UX that describes a...
What should the BA do in the first discovery meeting with stakeholders?
Cloud Kicks (CK) recently decided to transition its business from spreadsheets to a Salesforce solution. CK leaders are excited about the capabilities of Salesforce. Each leader has different ideas about how the platform should be implemented. CK has hired a business analyst (BA) to help define and manage the implementation....
During the discovery phase of a Salesforce project, which types of analyses should a business analyst typically perform?
During the discovery phase of a Salesforce project, which types of analyses should a business analyst typically perform?A . Financial, Technical, OperationalB . Technical, Stakeholder, EnterpriseC . Enterprise, Strategy, StakeholderView AnswerAnswer: C Explanation: The types of analyses that a business analyst typically performs during the discovery phase of a Salesforce...
Which document should the BA use?
A business analyst (BA) at Universal Containers has been assigned to a Salesforce project that will have an impact on more than 5,000 office locations across the globe. The BA needs to identify the people who can describe the business problem and provide detailed requirements. Which document should the BA...
Which way should the BA approach creation of this documentation?
A business analyst (BA) at Northern Trail Outfitters has been asked to prepare documentation including acceptance criteria and definition of done for a Heroku project. Which way should the BA approach creation of this documentation?A . Include the personal perspective for acceptance criteria and the overall perspective for definition of...
Which group is well positioned to help the BA secure alignment for the initiative?
Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses a different CRM. The incoming sales team is reluctant to change to a different process. The business analyst (BA) has been asked to help reach consensus and drive adoption. Which group is well positioned...
