Certified Advanced Administrator

Universal Containers wants to track expense reports and expense line items. Values from expense line item records need to be aggregated and displayed on the expense record. What type of relationship should an administrator use to ensure that expense line items can be aggregated?A . Roll-up summaryB . LookupC ....

What is a capability of Territory management? Choose 2 answersA . The ability to use account criteria to expand a private sharing modelB . Territory hierarchy replaces the role hierarchy for sharingC . Support for complex and frequently changed sales organization structuresD . The ability to use opportunity criteria to...

Your organization-wide defaults for access rights to Price Books are set to Use, but only Sales Reps should have access to Price Books. What should be your first step?A . Change the organization-wide default setting to No Access.B . Change the organization-wide default setting to View Only.C . Leave the...

Universal Containers uses territory management to manage its sales territories. Territory managers and sales reps are at the same role level in the sold hierarchy. Account and opportunity objects are set to private. What record access can territory managers have for accounts and opportunities that are assigned to their territories?...

Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint. What types of relationship can be used to accomplish this?A . HierarchicalB . LookupC . JunctionD . Master-detailView AnswerAnswer: B

The administrator at Universal Containers needs to convert a lookup relationship to a master-detail relationship. What should the administrator verify to ensure that the conversion is successful?A . The lookup field is required on the child object.B . No roll-up summaries exist on the lookup object.C . The owner is...

Universal Containers has a requirement to report on opportunities where the probability has dropped beneath 50%. The administrator has created a custom checkbox as a way to identify these records. What else should the administrator do to meet this requirement?A . Create a workflow rule that updates the field when...

Which Visual Workflows element would you use to prompt a phone rep to wrap up a crossselling function and end the call with a customer?A . StepB . ScreenC . DecisionD . AssignmentView AnswerAnswer: B

What are the benefits of territory management? Choose 3 ANSWERSA . Ability to generate account sharing rule based on territory membershipB . Ability to expand private sharing model using account criteriaC . Support to complex and frequently changing sales organizationD . Support for multiple forecast per user based on territory...

The administrator at universal containers has been asked to track training classes taken by employees. Employees may take several classes. The employee and class objects have already been created. How should the administrator relate the two objects?A . Create a master detail relationship with class as the master object.B ....