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How would they achieve this?
Universal Pastries wish to survey their customers in the community after they close a case . How would they achieve this?A . Build a Surveys Lighting ComponentB . Use an AppExchange Survey Lightning ComponentC . Build a Surveys Visualforce PageD . Use the Standard Surveys Lightning ComponentView AnswerAnswer: B
How should a Salesforce Admin add this capability to the Community?
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community . How should a Salesforce Admin add this capability to the Community? Choose one answerA . Implement a Web-to-case form to capture user details and use case details to create...
Which license type should a Salesforce Admin use for these Partner Users?
Universal Containers needs to create a Community that meets the following requirements: - Self-Service Support Community in which customer and partner users are community members. - Partner Users help Universal Containers by adding of resolving cases for their customers within the Community. - Partner Users do NOT need access to...
What features are you able to take advantage of in the Topic Management section of the Community Manager?
What features are you able to take advantage of in the Topic Management section of the Community Manager?A . Create, Merge, Rename and Delete TopicsB . Define Knowledge Articles that will be displayed against each topicC . Assign Featured and Navigational TopicsD . Assign Featured Topics OnlyE . Assign Navigational...
What steps would you take to achieve this requirement?
You have recently deployed a Partner Community leveraging the Napili Template however you are getting requests to share all cases within an Account with the CEO of each organization. You are aware of the limitations of the number of roles you can have within a Salesforce Org and want to...
Which two actions should the Salesforce Admin take to meet these requirements?
Universal Containers is launching a support Community with the following requirements: • The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used. • The following support channels need to be provided on the Community: Live Chat, Click to...
You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?
You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?A . Community Builder but only with the Napili or Koa templateB . Force.com SitesC . It doesn't matter, both will workD . Community...
What are the two most efficient ways for the Salesforce Admin to fulfil these requirements?
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: • 120,000 partner accounts • Minimize the number of partner account roles • Partner account is made up of sales employees and sales managers...
You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?
You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?A . Community ManagerB . Force.com Site SettingsC . Community BuilderD . Sites SettingsE . Community SettingsView AnswerAnswer: A
What is the maximum number of portal roles that can existing in an organization?
When architecting a community strategy it is important to consider portal role count limitations . What is the maximum number of portal roles that can existing in an organization?A . 10,000B . 2,500C . 1,000D . 4,000E . 5,000View AnswerAnswer: E
