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How should an administrator automate submission so all new public articles will enter the approval process?
At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click the submit for approval button to begin the process but sometimes the user forgets. How should an administrator automate submission so all new public articles will enter the approval process?A . Use Process GuilderB...
What should an administrator consider when setting up Case Feed?
What should an administrator consider when setting up Case Feed?A . Case Feed replaces the standard case detail page by default.B . Chatter Feed tracking must be enabled for the case object.C . Case Feed requires the Service Cloud User feature license.D . The Use Case Feed permission is automatically...
How should the administrator recommend automating this business process?
Cloud Kicks (CK) Is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account. How should the administrator recommend automating this business process?A . Configure a...
What should the administrator do to pull contact fields into the custom report?
The administrator at Cloud Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, they want to reference fields from the associated contact record. What should the administrator do to pull contact fields into the custom report?A...
What workflow action should the administrator use to accomplish this?
An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes. What workflow action should the administrator use to accomplish this?A . Custom NotificationB . Outbound MessageC . Assign TaskD . Create a RecordView AnswerAnswer: B
What are two considerations for this configuration?
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network. What are two considerations for this configuration? Choose 2 answersA . Single sign-on will allow users to Jog In from anywhere.B . Users can change their password to avoid login IP...
Which automation solution should an administrator use to meet this request?
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated. Which automation solution should an administrator use to meet this request?A . Approval ProcessB . Workflow Field UpdateC . Lightning Web ComponentD...
Which relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?
Which relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?A . Each contact may or may NOT have a related account.B . Each contact must have a related account.C . Each account may or may NOT have related...
Which feature should be used to fulfill this requirement?
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue. Which feature should be used to fulfill this requirement?A . Case assignment ruleB . Case escalation ruleC . Auto-response...
What should the administrator configure to implement these changes?
Ursa Major Solar has an existing process for their solar panel Opportunities that include the following stages: * Prospecting * Value Proposition * Negotiation/Review * Closed Won * Closed Lost The want to implement a new process for their battery Opportunities using the following stages: * Qualification * Value Prospection...
