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Which two features should be used to fulfill this goal?
Ursa Major Solar’s support team currently has a very high call volume. They want to decrease this volume by creating a sell-service community that will best published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives Which two features should be used to fulfill this...
Which feature should the administrator use to fulfill this request?
A Sales executive at Universal Containers (UC) is utilizing Collaborative Forecasting to track sales rep quote attainment and wants to be alerted when an opportunity stage is moved backward In the sales process. Which feature should the administrator use to fulfill this request?A . Validation RuleB . Workflow ruleC ....
Which two steps should the administrator take when enabling the many-to-many relationship?
Universal Container's administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship? Choose 2 answersA . Create a junction with a custom object.B . Create two lookup relationships on the new object.C . Create...
What are three standard chart types that are available?
Ursa Major wants to add charts to a Salesforce dashboard. What are three standard chart types that are available? Choose 3 answersA . Venn DiagramB . Bar chartsC . TablesD . Heat mapsE . Gauge chartsView AnswerAnswer: B,C,E
Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals?
Cloud Kicks has the organization-wide defaults for Opportunity set to Private. Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals? Choose 2 answersA . ProfilesB . Sharing rulesC . Sharing setD . Role hierarchyView AnswerAnswer: B,D
How should an administrator allow access to the community?
Universal Containers wants to set up a customer service community where existing and potential customers can view public discussions, collaborate with other members, and search for solutions posted by other members without logging into the community. How should an administrator allow access to the community?A . Use the community's guest...
Which tool should an administrator use to meet this requirement?
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet this requirement?A . Path Key FieldsB . Opportunity ProcessesC . Dynamic FormsD . Workflow RulesView AnswerAnswer: A
What should the administrator reference to troubleshoot this issue?
A customer created a case using web to case. They contacted phone support to get an update on the cave two days later. The support agent cannot find the case although the customer is positive that it was created and logged. What should the administrator reference to troubleshoot this issue?A...
Which two types of pages could an administrator build and customize using the Lightning App Builder?
An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app. Which two types of pages could an administrator build and customize using the Lightning App Builder? Choose 2 answersA . Record pageB . App pageC . userpageD . Dashboard pageView AnswerAnswer: A,B
How should an administrator meet this requirement?
Universal Containers requires a different Lightning page to be displayed when Accounts are viewed In the Sales Console and In the Service Console. How should an administrator meet this requirement?A . Define multiple record types.B . Create different user profiles.C . Update page layout assignments.D . Assign Lightning pages as...
