Referring to the exhibit, what is the problem?

Review the exhibit.

You are troubleshooting a Netskope client for user Clarke which remains in a disabled state after being installed. After looking at various logs, you notice something which might explain the problem. The exhibit is an excerpt from the nsADImporterLog.log.

Referring to the exhibit, what is the problem?
A . The client was not Installed with administrative privileges.
B . The Active Directory user is not synchronized to the Netskope tenant.
C . This is normal; it might take up to an hour to be enabled.
D . The client traffic is decrypted by a network security device.

View Answer

Answer: B

Explanation:

The problem is

B. The Active Directory user is not synchronized to the Netskope tenant. This is evident from the log message “WARNING No mail ID for the user: Clarke, Daxmeifield, DC=local, skipping use”. This means that the user Clarke does not have a valid email address in the Active Directory, which is required for the Netskope client to work. The Netskope client uses the email address of the user to authenticate and enable the client. Therefore, option B is correct and the other

options are incorrect.