A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door. Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.

A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door. Select the data page definition configuration settings to source a color drop-down list to minimize memory usage. Object Type ยป ACME-Products-Data-Color or ACME-Products-Work-Color or...

February 25, 2025 No Comments READ MORE +

Which two collaboration tools allow teams to communicate faster and share information more efficiently while resolving cases? (Choose two.)

Which two collaboration tools allow teams to communicate faster and share information more efficiently while resolving cases? (Choose two.)A . DashboardsB . WidgetsC . TagsD . PulseView AnswerAnswer: C D

February 23, 2025 No Comments READ MORE +

According to best practice, which of the following two UI control types can be used to minimize clutter on the order form?

An order form provides four options from which customers select one option. According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)A . DropdownB . CheckboxC . Radio buttonsD . AutocompleteView AnswerAnswer: A C

February 22, 2025 No Comments READ MORE +

How do you configure the account information page?

A disrupted transaction case records account information using a page property. Account information is recorded at the time the case is created and does not update when the case is further processed. Account information is stored in an external system and accessed by a data page. How do you configure...

February 20, 2025 No Comments READ MORE +

How do you name the step where the agent investigates the claim for fraud?

Consider the following scenario: A customer files a fraud complaint. The complaint is investigated by a customer service agent. * The customer service agent may request additional information from the customer. * The merchant is notified and given 15 days to dispute the fraud claim. * If the fraud claim...

February 20, 2025 No Comments READ MORE +

Which two configuration options, when applied in combination, do you use to update the database table when a customer changes rooms?

A hotel booking application allows customers to change rooms after making a reservation. Each room's status in each hotel is stored on a data page sourced from an external database table. Which two configuration options, when applied in combination, do you use to update the database table when a customer...

February 20, 2025 No Comments READ MORE +

An organization requests the following behavior for a case type that allows customers to place orders for fulfillment

DRAG DROP An organization requests the following behavior for a case type that allows customers to place orders for fulfillment. The application identifies customer information, such as user ID and locale, upon login. Cases list the last 10 orders placed by the customer, including the order status. Customers can select...

February 20, 2025 No Comments READ MORE +

Which two options configure the application so that users can identify duplicate requests?

Users create Insurance Coverage Request Cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, the user submits the request for a review of the patient's insurance policy. Because multiple...

February 19, 2025 No Comments READ MORE +

What other information do you need to configure the external data source?

You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?A . The name of the database where the source data...

February 15, 2025 No Comments READ MORE +

Which set of filtering conditions returns a report with the desired data?

A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions: - The customer is on a monthly billing cycle - The credit card is either MoreCash or Vista - The credit card...

February 14, 2025 No Comments READ MORE +