PEGACPCSD24V1

Which of the following is a key advantage of using Pega Insights for reporting in a customer service application?A . Improved data entryB . Real-time data visualizationC . Manual report generationD . Enhanced API integrationView AnswerAnswer: B

Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions?A . Increased manual interventionB . Streamlined communication across multiple channelsC . Reduced need for automated responsesD . Limited customer reachView AnswerAnswer: B