Pegasystems PEGAPCSA87V1 Pega Certified System Architect (PCSA) 87V1 Online Training
Pegasystems PEGAPCSA87V1 Online Training
The questions for PEGAPCSA87V1 were last updated at Nov 23,2024.
- Exam Code: PEGAPCSA87V1
- Exam Name: Pega Certified System Architect (PCSA) 87V1
- Certification Provider: Pegasystems
- Latest update: Nov 23,2024
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner.
Select the two configuration options that follow best practices to meet the requirement. (Choose Two)
- A . Design a user view with an annual salary field and a data relationship for cosigner information. Use a visibility condition to display the cosigner information when the salary is below the threshold.
- B . Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.
- C . Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
- D . Create an assignment step for a loan officer to review the applicant’s annual salary and determine if a cosigner is necessary.
A help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
- A . When the Triage stage starts
- B . When the Process ticket step completes
- C . When the Enter Ticket Details step completes
- D . When the Process ticket step starts
A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.
Which approach fulfills this requirement?
- A . Create two new work queues, one for editors and one for actors.
- B . Create one new work queue and split the tasks by type.
- C . Create one work group for both personas and route to the work group.
- D . Create two new work groups in Dev Studio that reference one work queue.
A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner’s residential address.
Which routing approach supports this requirement?
- A . Route the assignment to the correct work queue by using an authority matrix.
- B . Route the assignment to the correct work queue based on business logic.
- C . Route the assignment to a specific underwriter based on business logic.
- D . Route the assignment to the correct work queue by using a reporting structure.
A survey is sent to a customer via email.
How do you configure a solution to ensure the email includes the case ID for the survey?
- A . Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
- B . Call a data transform to copy the case ID from pyWorkPage to the email.
- C . Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
- D . Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.
Which two configurations do you use together to build the decision table? (Choose Two)
- A . Create a column for the recommended moving vehicle.
- B . Create rows for the recommended moving vehicle.
- C . Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
- D . Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
How do you guide users through an application form without requiring user training?
- A . Add the corresponding step to an appropriate stage.
- B . Send a notification to the assigned user.
- C . Add an instruction to the assignment.
- D . Add an optional action to the case to explain the task.
An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use. The questions differ based on the selections that the customer makes, for example, whether they are seeking a recommendation for a residence or a business.
Once the customer completes the quiz, how do you determine the recommended internet speed?
- A . Configure a decision table
- B . Configure a view with the quiz questions
- C . Configure a decision tree
- D . Configure a process with multiple decision shapes
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the___________in the service level to 5 days.
- A . passed deadline
- B . urgency
- C . deadline
- D . goal
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
- A . Add an Approve/Reject step to test the card type.
- B . Add a card type true/false field to a user view.
- C . Add a custom condition to start the process by testing the card type.
- D . Add a validation condition to the card type for continued processing.
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Question 38 is wrong, decision trees are used for DIFFERENT questions, not decision tables
Question 4 is wrong, the credit check should be the child of credit card request and not the opposite