Which two scenarios require you to configure conditional processing within the case type? (Choose Two.)
- A . A scholarship eligibility application requires students to enter standardized test scores, Students with qualifying test scores can schedule and interview. Students without qualifying test scores receives a rejection email.
- B . A catering booking application requires customers to enter information about the expected party size, event date, and event time. When customers submit the information the catering company sends a confirmation email.
- C . An application requires customer to select the type of request in a drop-down list. The system routes the request to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.
- D . A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.
You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process. Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.
After you create the Interview child case, how to do you configure the case type to achieve the required behavior?
- A . Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview.
- B . Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status.
- C . Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after 48 hours.
- D . Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.
Which scenario is a use case for the Wait step?
- A . The customer cannot complete an application for a checking account until a bank representative reviews their credit report.
- B . An agent needs to send a confirmation email to an insured customer after they complete a form.
- C . A payroll user cannot process a salary increase until the department manager approves the increase.
- D . The customer needs to log in to their account before receiving a membership discount on an online purchase.
A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.
- A . Make both loan request and credit check top cases.
- B . Make credit check a spin-off case of credit card request.
- C . Make credit check a child case of credit card request.
- D . Make credit card request a child case of credit check.
University admission application cases automatically advance in the case life cycle if the application standardized test scores are above a certain threshold.
The threshold is determined each year based on the provided national average score.
Which two configurations, when applied together, support this requirement? (Choose Two.)
- A . Configure a process with a decision shape that continues if the TestThreshold configuration setting is less than the applicant’s test score.
- B . Configure a testThreshold Configuration setting that calculates the national average for the test score threshold.
- C . Configure a process with a decision shape that continues if the TestThreshold Configuration setting is than the application’s test score.
- D . Configure a TestThreshold Configuration setting with the national average for the test score threshold.
A developer discovers that a calculated property value is returning an unexpected result.
Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)
- A . Breakpoints
- B . The Event monitor
- C . The Watch function
- D . The Clipboard tool
For which use case do you create a new rule in a Pega Platform application?
A designer reuses a UI section every time the same behavior is needed in the application.
- A . A developer makes changes to an email message that is configured in the case life cycle.
- B . A designer uses Design mode at runtime to modify a view to use a two-column template.
- C . A developer creates a parallel process to audit the changes that a service agent makes.
- D . A developer creates a parallel process to audit the changes that a service agent makes.
How do you indicate the progress of a case toward resolution?
- A . Apply service levels to the assignment steps.
- B . Design intent-driven user interfaces.
- C . Update the case status on the appropriate steps.
- D . Configure a case notes field to capture progress information.
Which scenario requires you to make updates in Dev Studio?
- A . A task is reassigned when it reaches a service-level agreement goal.
- B . An email correspondence is added to the case type.
- C . A customer representative can approve or reject a claim.
- D . A new confirmation view displays a read-only text property.
Which two statements are true about styling controls in App Studio? (Choose two)
- A . Developers can configure a Date Time control to display as a text input field, drop-down list, or calendar control.
- B . Developers can configure a text input control to change the background when users click the control.
- C . Developers can configure a button control to hide when users click the control.
- D . Developers create a new style format to apply styling to an out-of-the-box button control.
Which two statement are true about insights? (Choose two.)
- A . You can search for an select the fields that you want to include in an insight.
- B . You can transform data queries into sharable visualizations.
- C . You can transform sharable visualizations into data queries.
- D . You can edit application data directly in an insight.
In a Credit Card Payment case type, you want to set the yearly fee to USD 75.
How do you set the Yearly fee field?
- A . Configure field validation on the Yearly fee field.
- B . Configure the Yearly fee find to reference the minimum amount due.
- C . In the Data initialization page, set the Yearly fee field to 75.
- D . Configure the Yearly fee field as a calculated field.
DRAG DROP
From the left drag each report into the corresponding report type on the right.
Explanation:
Business Reports: 3,4
Process Reports: 1,2
A business architect has developed a new process for a case type. To verify that the UI elements collect the expected result, you want to test the process and the fields.
Which two configuration, when used together, allow you to record a set of interactions and save the test result to verify process functionality? (Choose two.)
- A . Create a unit test for the case type.
- B . Create a scenario tests for the case type.
- C . Add explicit assertions on the UI elements.
- D . Add explicit assertions on the Scenario testing landing page.
On the Case Designer, who two component can users tag with a Minimum Lovable Product (MLP) release for project sizing purposes? (Choose Two.)
- A . A user Mobile App channel
- B . An external system of record (SOR)
- C . An automation
- D . An approval decision
On the case Designer, which two components can users tag with a Minimum Lovable Product (MLP) release for project sizing purposes? (Choose two.)
- A . A User Mobile App channel
- B . An external system of record (SOR)
- C . An automation
- D . An approval decision
DRAG DROP
A developer configures a button with the action set as shown in the following image.
You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application.
How do you satisfy the request?
- A . Circumstance the existing Open field value record on the application name and update the status value to Open-Review.
- B . Add the Open-Review status to the Application record for the application.
- C . Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.
- D . Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application
ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.
Of the following requirements, which option requires you to configure distinct mobile app channels?
- A . CSRs can create other case type instances on the mobile app.
- B . Mobile app color palettes are different for users and CSRs.
- C . The mobile app customizes currency units and date/time format according to the location of the users.
- D . The mobile app supports all mobile phone operating systems.
Which two options can you configure for a mobile app channel? (Choose Two)
- A . Define security behavior for a mobile app such as biometric identifiers.
- B . Manage administrative functions such as access to log files.
- C . Define the Ul behavior for each view in a case type when the case is displayed on a mobile device.
- D . Design how Ul elements render across different mobile devices.
HOTSPOT
In the Answer Area, choose the correct test type for each test characteristic.
In a claims application customers can file home insurance claims. Each claims contains a list of items of loss. Depending on the situation, some claims… investigated for potential fraud in parallel to the actual claim process.
Which two case types do you create to support this scenario? (Choose two.)
- A . Items of loss
- B . Customer
- C . Claim
- D . Fraud Investigation
In an Online retail application, the Order Receipt view displays a list of the product ordering, including the product image, unit cost, and quantity. The total cost of the order is displayed at the bottom of the view.
Which two configuration on the Receipt view must be together to display the required information as described? (Choose two.)
- A . Add a repeating dynamic layout with embedded dynamic layouts.
- B . Add the total cost inside the repeating dynamic layout.
- C . Add a dynamic with an embedded repeating dynamic layout.
- D . Add the total outside the repeating dynamic layout.
Which option follows best practices for naming a ruleset in Pega……
- A . Pega-prod:01-04-01
- B . Grand-Corporation-Human-Resources-Department:01-01-03
- C . Credit Check:03-01-02
- D . Expense:01-02-05
Which requirement is fulfilled by configuration a field value?
- A . Service agents are able to enter feedback in multiple languages.
- B . A global hotel chain application can display current amenties in 23 languages.
- C . Customers can add an unlimited number of items to an online shopping card.
- D . A government official can enter comments that require location.
To process an employee retirement package, the system requires approvals from the supervising manager, and the …
How do you implement the requirements so that each approver can work independently?
- A . Create an approval step with cascading approval.
- B . Create business logic to route the assignment to the different approvers.
- C . Create three parallel processes with approval steps.
- D . Route the assignment to a work queue to which all three roles have access.
In a hiring application:
* An employee interviews the candidate.
* The Human Resources (HR) team creates and send s the officer letter.
* The Information Technology (IT) team assigns the workstation.
* The facilities team assigns the work desk.
To meet these requirements, what persona do you create?
- A . Employee, IT, Facilities
- B . HR, IT, Facilities
- C . Employee, HR, Facilities
- D . Employee, HR, IT Facilities
Which requirement demonstrates the need configure correspondance?
- A . Phone a customer for additional information about the case
- B . Case worker receives a mobile push notification to approve an insurance claim
- C . Assign a new insurance claim to a case worker to process
- D . Email the case worker when the insurance claim is routed to their worklist
During a playback session, a stake holder notices that a drop-down list is missing one of the required options.
Which work item do you create in agile workbench to address this issue?
- A . Bug
- B . Feedback
- C . user story
- D . status
Which statement most accurately describes the use of pega mobile preview?
- A . pega mobile preview simulates the application user interface for various mobile devices
- B . pega mobile preview allows you to run a pega application on a mobile device
- C . pega mobile preview simulates user loads to test mobile app performance
- D . pega mobile preview models a typical user interaction to scenario test a mobile app
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner.
Select the two configuration options that follow best practices to meet the requirement. (Choose Two)
- A . Design a user view with an annual salary field and a data relationship for cosigner information. Use a visibility condition to display the cosigner information when the salary is below the threshold.
- B . Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.
- C . Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
- D . Create an assignment step for a loan officer to review the applicant’s annual salary and determine if a cosigner is necessary.
A help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
- A . When the Triage stage starts
- B . When the Process ticket step completes
- C . When the Enter Ticket Details step completes
- D . When the Process ticket step starts
A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.
Which approach fulfills this requirement?
- A . Create two new work queues, one for editors and one for actors.
- B . Create one new work queue and split the tasks by type.
- C . Create one work group for both personas and route to the work group.
- D . Create two new work groups in Dev Studio that reference one work queue.
A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner’s residential address.
Which routing approach supports this requirement?
- A . Route the assignment to the correct work queue by using an authority matrix.
- B . Route the assignment to the correct work queue based on business logic.
- C . Route the assignment to a specific underwriter based on business logic.
- D . Route the assignment to the correct work queue by using a reporting structure.
A survey is sent to a customer via email.
How do you configure a solution to ensure the email includes the case ID for the survey?
- A . Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
- B . Call a data transform to copy the case ID from pyWorkPage to the email.
- C . Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
- D . Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.
Which two configurations do you use together to build the decision table? (Choose Two)
- A . Create a column for the recommended moving vehicle.
- B . Create rows for the recommended moving vehicle.
- C . Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
- D . Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
How do you guide users through an application form without requiring user training?
- A . Add the corresponding step to an appropriate stage.
- B . Send a notification to the assigned user.
- C . Add an instruction to the assignment.
- D . Add an optional action to the case to explain the task.
An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use. The questions differ based on the selections that the customer makes, for example, whether they are seeking a recommendation for a residence or a business.
Once the customer completes the quiz, how do you determine the recommended internet speed?
- A . Configure a decision table
- B . Configure a view with the quiz questions
- C . Configure a decision tree
- D . Configure a process with multiple decision shapes
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the___________in the service level to 5 days.
- A . passed deadline
- B . urgency
- C . deadline
- D . goal
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
- A . Add an Approve/Reject step to test the card type.
- B . Add a card type true/false field to a user view.
- C . Add a custom condition to start the process by testing the card type.
- D . Add a validation condition to the card type for continued processing.
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?
- A . Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved and after 48 hours have elapsed.
- B . Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
- C . Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
- D . Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
In which two situations is it appropriate to use a decision table? (Choose Two)
- A . A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
- B . If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
- C . A gym recommends a membership type based on the number and type of fitness classes the customer wants to attend every month.
- D . Order total is calculated based on the quantity and price of the items in the customer’s shopping cart.
Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.
Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)
- A . Configure the request type as a weighted condition.
- B . Configure the tenant name as a basic condition.
- C . Configure the apartment address as a basic condition.
- D . Configure the apartment address as a weighted condition.
Sales managers must be able to approve sales quote proposals by email and from a mobile device.
How do you implement this requirement?
- A . Add an Approve/Reject step and enable email and mobile approval.
- B . Add an Approve/Reject step and a Send Email step.
- C . Add an Approve/Reject step with mobile approval enabled and a Send Email step.
- D . Add an Approve/Reject step and enable email notifications on the case type.
Which studio do you use to configure a service level agreement (SLA) with a passed deadline?
- A . Admin Studio
- B . Prediction Studio
- C . Dev Studio
- D . App Studio
A travel authorization requires approvals from the requestor’s manager, division VP, and possibly an accountant based on the total amount.
Which configuration satisfies this use case?
- A . Cascading approval using when rules to identify the assigned user
- B . Cascading approval using the reporting manager
- C . Cascading approval using an authority matrix
- D . Cascading approval using the workgroup manager
Which two statements are true about insights? (Choose Two)
- A . Insights transform data queries into sharable visualizations.
- B . Visibility is always shared for insight charts.
- C . You can edit application data directly in an insight.
- D . You can use only preconfigured fields in an insight.
An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter, and 1 represents a number.
Which two distinct configurations ensure that a user provides a valid postal code? (Choose Two)
- A . Configure a drop-down control to select the postal code based on the specified city and province.
- B . Configure the postal code field as a text property with a required input field.
- C . Configure a validate rule to test that the entered postal code conforms to the required pattern.
- D . Configure an edit validate rule to test that the entered postal code conforms to the required partem.
DRAG DROP
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
♦ The application identifies customer information, such as user ID and locale, upon login.
♦ Cases list the last 10 orders placed by the customer, including the order status.
♦ Customers can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.
Which two statements about data records are true? (Choose Two)
- A . Data records define permissible values for data fields.
- B . Data records are displayed in a searchable text field by default.
- C . Data records require external storage.
- D . Data records are displayed in a drop-down list by default.
A car insurance quote requires a view for potential customers to enter information to process the request.
What are two primary decisions to make before you add fields to the view? (Choose Two)
- A . Is field entry required?
- B . Are processing actions applied to the field?
- C . Does the field require a data source?
- D . How do users enter values into the field?
Which two data requirements ensure valid data? (Choose Two)
- A . The data fits the business logic.
- B . The data is organized in a data type.
- C . The data is locally sourced.
- D . The data is the correct type.
Which issue do you address by simulating a data source?
- A . The product database moves to a new data source accessible by a web service that is not yet configured.
- B . You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies
- C . In production, the customer database needs to be taken off-line overnight for scheduled maintenance.
- D . An Embedded data field needs simulated data for testing a customer creation view.
HOTSPOT
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.
Which two statements about data objects are true? (Choose Two)
- A . Data objects can reuse assets from an existing data object through inheritance.
- B . A draft data object references a data type.
- C . A data object created in App Studio creates a data type in Dev Studio.
- D . Data objects are sourced from an external system of record.
In a Credit Card Payment case type, you want to set the payment amount to the minimum amount due when a user creates a case.
How do you set the payment amount?
- A . Configure the pySetFieldDefaults data transform to set the default value.
- B . Configure a field validation on the payment amount.
- C . Configure the payment amount field to reference the minimum amount due.
- D . Configure the payment amount as a calculated field.
Which two items must be provided by the user to add an external data source to a data object? (Choose Two)
- A . The authenticating information, if required by the corresponding service
- B . A data transform to map the application data model to the connector
- C . A simulated data source to test the implementation
- D . The uniform resource identifier that identifies the web service
To reduce scrolling on a view, you want to organize existing content so that details display when an option is selected in a drop-down menu. There is no drop-down menu currently on the view.
Which two configurations achieve the business requirement? (Choose Two)
- A . Configure a layout group to separate each option into individual panels and set the layout to a menu format.
- B . Configure a disable condition (when rule) on each field to allow access when the associated option is selected on the drop-down control.
- C . Configure a repeating dynamic layout with an embedded section for each option and set the layout format to grouped.
- D . Configure a data relationship to select the option using the Drop-down list record selection.
DRAG DROP
Select each scenario on the left and drag it to the corresponding attack method.
An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst that joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?
- A . Update the Author role to include the required analyst reports.
- B . Create a new Analyst role with the required access.
- C . Add the analyst to the Manager role.
- D . Add the analyst to both the Author role and the Case Manager channel interface.
How do you enable field-level auditing for properties?
- A . Add an auditing optional action to the case workflow.
- B . Enable the auditing feature on the property rule forms.
- C . Enable field-level auditing for the case type.
- D . Add a field validation to the case workflow.
Based on security factors, which two options are considered strong passwords? (Choose Two)
- A . lLik3Chocolate&sawDustIcecre@m
- B . d8073&gxn*,.ki;vnhdf($h&m
- C . bluedoor
- D . Pe6@5yst3m$
A business architect has developed a new process for a case type. To verify that the UI elements collect the expected results, you want to test the process and the fields.
Which two configurations, when used together, allow you to record a set of interactions and save the test results to verify process functionality? (Choose Two)
- A . Add explicit assertions on the UI elements
- B . Add validations on the UI elements
- C . Create a unit test for the case type
- D . Create a scenario test for the case type
Which two configuration steps must be performed together to record a unit test for automated testing? (Choose Two)
- A . Add a test case to the Automated Testing landing page.
- B . Select a ruleset that is configured to store the results of the test.
- C . Select a ruleset that is configured to store automated test cases.
- D . Add an assertion to define an expected result.
Which two conditions do you test with a unit test? (Choose Two)
- A . A data page populates without any errors.
- B . A property value is set correctly by a data transform.
- C . An application displays user views for 20 users within three seconds.
- D . An application is successfully migrated to a test system.
ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application.
Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)
- A . Mobile apps must support both phones and tablets.
- B . Customers can create only dispute cases, while CSRs can also create fraud report cases.
- C . Mobile app color palette is customized for each subsidiary.
- D . The app customizes currency units and date/time format according to the user’s locale.
Which two use cases are supported by configuring a mobile channel in App Studio? (Choose Two)
- A . Grant access to the application for a specific user.
- B . Set the width of an application icon to 180×180 pixels.
- C . Configure a left swipe behavior to open a message.
- D . Lock the application after 20 minutes of inactivity.
All managers must be able to view the Employee vacation requests report in their Manager portal dashboards.
Which configuration fulfills this requirement?
- A . Create a new landing page on the portal with the new report saved in a public category.
- B . Add a report widget to the portal dashboard, and then click Publish to default.
- C . Add a report widget to the portal dashboard, and then click Publish.
- D . Add the report to a public category, and then add the out-of-the-box Reports landing page to the portal.
You need to test whether a user interface is suitable for users with visual disabilities, such as Deuteranopia (red-green confusion).
How do you perform this task?
- A . Use the Accessibility Inspector.
- B . Use a screen reader extension.
- C . Enable the Live UI tool.
- D . Unit test section rules.
You are designing a form for an online bookstore to show new arrivals.
Which layout do you use to display the book cover pictures, as shown in the image?
- A . Screen layout
- B . Column layout
- C . Repeating dynamic layout
- D . Dynamic layout
You need to localize correspondence into a language that is unavailable in the Pega language pack.
Which option satisfies the requirement?
- A . Leverage translation services SOAP calls and enable records for translation.
- B . Configure a field value record that contains the correspondence text.
- C . Create the Translation rule manually and include the rule in the application ruleset.
- D . Run the Localization wizard and add translations to Translation.html.
Which two control types allow you to display three balance transfer offers on a form with a single control, to prevent the customer from selecting more than one offer? (Choose Two)
- A . Button
- B . Radio buttons
- C . Checkbox
- D . Drop-down list
Users must provide values to certain fields before submitting a job application form.
Which configuration adds asterisks to indicate the mandatory fields on the form?
- A . Use an Edit Validate rule to verify if each of the mandatory properties has a value.
- B . Configure the mandatory fields as Always Required on the form at runtime.
- C . Use a Validate rule to verify the mandatory fields have a value.
- D . Configure a Disable when condition on the mandatory fields at runtime.
An order form provides four options from which customers select one option.
According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)
- A . Dropdown
- B . Checkbox
- C . Radio buttons
- D . Autocomplete
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.
Which configuration displays a Select flight insurance check box only when the itinerary includes a flight?
- A . A disable condition (when rule) that is applied to the section with the flight insurance information.
- B . A required condition (when rule) that is applied to the Select flight insurance check box.
- C . A visibility condition (when rule) that is applied to the Select flight insurance check box.
- D . A disable condition (when rule) that is applied to the Select flight insurance check box.
During a playback session, a stakeholder notices that a drop-down list is missing one of the required options.
Which work item do you create in Agile Workbench to address this issue?
- A . User Story
- B . Bug
- C . Feedback
- D . Status
Which two components on the Case Designer can users assign to a minimum lovable product (MLP) release for project sizing purposes? (Choose Two)
- A . An automation
- B . A mobile User Portal
- C . An approval decision
- D . An external system of record (SOR)
DRAG DROP
Drag the appropriate ruleset version type to the corresponding scenario.
Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have.
You also create work items to address:
♦ A future enhancement request to group a set of existing steps into a multistep form
♦ A drop-down list that is missing one of the required options ― This work item is in progress because the missing option prevents work from being done
How do you populate the backlog directly from the spreadsheet?
- A . Import stories
- B . Create bugs
- C . Create stories
- D . Create feedback
Which three options can you configure for a mobile app channel? (Choose Three)
- A . Change the host for a mobile app to a production system, rather than a development system.
- B . Identify how different mobile devices render UI controls.
- C . Establish security behavior for a mobile app, such as the use of biometric identifiers.
- D . Define UI behavior for a view when displayed on a mobile device.
- E . Define the role applied to users when they run the mobile app.
Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have.
You also create work items to address:
♦ A future enhancement request to group a set of existing steps into a multistep form
♦ A drop-down list that is missing one of the required options ― This work item is in progress because the missing option prevents work from being done
How do you populate the backlog directly from the spreadsheet?
- A . Create bugs
- B . Create feedback
- C . Import stories
- D . Create stories
Which two statements are true about minimum lovable product (MLP) sizing when using the Estimator tool? (Choose two.)
- A . MPL complexities set to ‘’high’’ are reserved for MLP 2 and later.
- B . MLP sizing leads to precision in the sprint cycle and resource planning.
- C . Creation of case steps is factored into MLP sizing.
- D . Initial estimations are high-level and can be refined during sizing.
DRAG DROP
A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class does not contain a ValidateCustomer validate rule.
Place the classes in the order in which Pega searches for the ValidateCusromer validate rule, from first to last.
For which use case do you create a new rule in a Pega Platform™ application?
- A . A developer creates a parallel process to audit changes that a service agent makes.
- B . A developer makes changes to an email message configured in the case life cycle.
- C . A designer reuses a UI section every time the same behavior is needed in the application.
- D . A business user issues a change request for the application to set the default value of a field.
To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in credit card debt.
How do you enforce these restrictions when requesting an instant loan?
- A . Use UI controls to validate the entries in the income and credit card debt fields.
- B . Use a Validate rule to call two Edit validate rules: one for income and one for credit card debt.
- C . Use a single Validate rule with two conditions; one for income and one for credit card debt.
- D . Use two Edit Validate rules; one for income and one for credit card debt.
When a user selects a item in a list, the application displays data about that item. Data is copies to a page property using the Copy from a data page options.
After the data has been copies to the property, when is the data copies to the property again?
- A . Never
- B . The next time the case is opened
- C . The next time the property is accessed
- D . When the item is changed
What is the relationship between pyWorkPage and case data?
- A . pyWorkPage contains only the data entered by users while creating and processing a case.
- B . pyWorkPage contains all the data pages accessed while creating and processing a case.
- C . pyWorkPage contains only the data generated by the system while creating and processing a case.
- D . pyWorkPage contains all the case data generated while creating and processing a case.
A retail store wants an application to process a new customer loyalty account. The customer enters their contact information; including name, email, phone number, and address. This information is displayed in a data relationship.
What type of data relationship do you create?
- A . A Data reference field
- B . An Embedded data field
- C . A Case reference field
- D . A Query field
A transaction dispute case type allows customers to dispute a bank card transaction for one of three reasons:
* Stolen card
* Duplicate charge
* Fulfillment error
Most dispute for the stolen cards occur at two vendors. MegaMart and Maxvalu. The fraud analyst requests a report that displays stolen card dispute meeting the following thresholds:
Given the following filter conditions, which logic statement returns the correct subnet of transaction disputes?
- A . F1 AND F2 AND F3 AND F4 AND F5
- B . (F1 AND F3) OR (F3 AND F4) OR F5
- C . ((F1 AND F3) OR (F2 AND F4)) AND F5
- D . (F1 AND F3) OR (F2 AND F4) AND F5
A purchase request list report includes columns for case ID and regional cost center. A manager wants to report to show the total of purchase requests for each of the regional cost centers.
How do you configure the report definition?
- A . Create a filter for each cost center and count the case IDs.
- B . Summarize the case ID column by count.
- C . Summarize the regional cost centers by account.
- D . Define a function for the cost center column to total the case IDs.
HOTSPOT
In the Answer Area, identify the type of data measured in each report.
Which use case describes the function of the Estimator tool?
- A . A tester needs to know how many versions of an application they test for MPL2.
- B . A business architect needs to know when to prioritize a specific customer Microjourney for development.
- C . A product owner needs to know how many user stories to create in Agile Workbench for MLP 1.
- D . A stakeholder needs to know how much time and effort is needed to build MLP2.
A restaurant has a case type that allows customers to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If catering is not required, customers are given a rental rate quote.
If customers indicate that they want the restaurant to cater the event, they must provide menu preference and schedule and appointment to do menu testing before they are given a quote.
Which two options do you use to configure the case type to achieve the requested behavior? (Choose Two.)
- A . Create a check box for customers to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
- B . Create a check box for customers to indicate whether they want the restaurant to cater the event. Configure the menu preferences and appointment date fields with a visibility condition.
- C . Create a process for providing menu preference and scheduling the menu tasting appointment. Create a parallel process for providing the customer with the rental rate quote.
- D . Create a process for customers to indicate menu preference and schedule the menu tasting appointment. Add the process as a case-wide optional action.
DRAG DROP
Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.
An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares travel with a service animal.
Which case life cycle configuration meets this requirement?
- A . Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to, run the process.
- B . Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.
- C . Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.
- D . Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation.
A company often receives multiple IT tickets for the same issue, such as ”the office Wi-Fi is down. ” You configure Search duplicate cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?
- A . Name of submitter is same
- B . Issue type is same
- C . Department is same
- D . Office location is same
HOTSPOT
In the Answer Area, select the appropriate configuration type for each use case.
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and World Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
- A . Select Lowest to Highest sort type for Create Date.
- B . Add a filter condition where Create Date is greater than the current date.
- C . Select Highest to Lowest sort type for Create Date.
- D . Make the Create Date the first column in the report.
In a Human Resources (HR) application, a business architect has developed a new process for the Onboarding case type. You want to test the process and the fields to verify the Ul elements collect expected results.
- A . Add explicit assertions on the Ul elements
- B . Create a unit test for the Onboarding case type
- C . Create a scenario test for the Onboarding case type
- D . Add validations on the Ul elements