You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source .
What other information do you need to configure the external data source?
- A . The name of the database where the source data is stored
- B . The data views using the external data source
- C . A plan for mapping the data and REST response fields
- D . A backup endpoint URL if the configured URL refuses to connect
HOTSPOT
A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order .
How do you design the report definition to support this requirement?
- A . Add a filter condition where Create Date is greater than the current date.
- B . Make the Create Date the first column in the report.
- C . Select Highest to Lowest sort type for Create Date.
- D . Select Lowest to Highest sort type for Create Date.
You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check .
How do you configure a case type to achieve the required behavior?
- A . Create a process for the physical assessment that is followed by a process for the background check.
- B . Create a process for the physical assessment that is parallel to the background check process.
- C . Create a process on one stage for the background check and a process on another stage for the physical assessment.
- D . Create a process for the background check and an optional process for the physical assessment.
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
- A . Review
- B . Verification
C Repair - C . Submission
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics .
Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)
- A . Create an access group for local warehouse managers.
- B . Delegate the records for the courier service data type.
- C . Define an approval process for adding and removing courier services.
- D . Enable rule checkout for the local warehouse managers.
Your online shopping application servers international customers. You need to define a data page that holds currency rates. All users accessing the application need to use the information. The Scope of this Page should be set to_______________.
- A . Application
- B . Requestor
- C . Thread
- D . Node
A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?
- A . Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
- B . Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
- C . Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
- D . Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
- A . Summarize the regional cost centers by count.
- B . Summarize the purchase requests column by count.
- C . Use the purchase requests column to group the cost centers.
- D . Filter the results so that the report includes only cost center and purchase requests.
HOTSPOT
In the Answer Area, select the appropriate correspondence configuration for each type of content.
Explanation:
Graphical user interface, text, application, email
Description automatically generated
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office .
How do you configure the list report in order to create the pie chart?
- A . Summarize the manager name column.
- B . Group the case ID column.
- C . Summarize the case ID column.
- D . Group the manager name column.
In designing your application, you want to apply consistent visual styles to all parts of the application.
How do you meet this requirement?
- A . Specify a skin in the application rule.
- B . Apply styles to the screen layout.
- C . Use the Live Ul tool to select the skin rule.
- D . Specify a skin in the harness rule.
An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?
- A . Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.
- B . Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.
- C . Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.
- D . Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.
Which two configurations do you use to validate the minimum age of a new potential customer in the Collect Account lnformation assignment step? (Choose Two)
- A . Create and Edit Validate rule to check the customer age.
- B . Reference the Edit Validate rule on the CollectAccountlnformation flow action.
- C . Reference the Validate rule on the CollectAccountlnformation flow action.
- D . Reference the Validate rule on the CollectAccountlnformation assignment.
- E . Reference the Edit validate rule on the CollectAccountlnformation assignment.
- F . Create a Validate rule to check the customer age.
What are the minimum components of a user interface (Ul) action set?
- A . Two actions and one event
- B . One action, one event, and one condition
- C . One action and one event
- D . One action and one condition
What are the minimum components of a user interface (Ul) action set?
- A . Two actions and one event
- B . One action, one event, and one condition
- C . One action and one event
- D . One action and one condition
What are the minimum components of a user interface (Ul) action set?
- A . Two actions and one event
- B . One action, one event, and one condition
- C . One action and one event
- D . One action and one condition
What are the minimum components of a user interface (Ul) action set?
- A . Two actions and one event
- B . One action, one event, and one condition
- C . One action and one event
- D . One action and one condition
The customer then approves the corrected address .
How do you configure this requirement?
- A . Add a button to each assignment to present the customer with a form to submit a new address.
- B . Add an alternate stage to the case life cycle to change the address.
- C . Add a case-wide optional process to the case workflow to perform the address change.
- D . Add a case-wide optional action to the workflow for the address submission.
An application contains two case types, AutoClaim and PropertyClaim. The inheritance path for the application contains three copies of the pyDefault data transform that set property values for two properties, Work Item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix when a user creates a PropertyClaim case?
- A . Work Item Urgency = 10, Prefix = [no value]
- B . Work Item Urgency = 0, Prefix = MC-W
- C . Work Item Urgency = 10, Prefix = MC-"
- D . Work Item Urgency = 20, Prefix = "A-"
A data page holds product information and has the Reload if Older Than field set to 30 minutes.
The data page is created at 7:43.
The user then performs the following actions:
8:10 the user refreshes the product information
8:45 the user refreshes the product information
At what time is the data page reloaded?
- A . 8:10
- B . 8:45
- C . 8:40
- D . 8:13
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?
- A . Urgency value remains at 100, but other service level processing continues.
- B . Urgency value continues to increment as configured.
- C . Service level processing is halted until the assignment is completed.
- D . The user is notified that the maximum urgency has been reached.
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery limes and remove courier services that fail to meet delivery metrics .
Which two options are required increase managers to update courier service records in production? (Choose Two)
- A . Enable rule checkout for the local wherehous manager
- B . Create an access group for local wherehouse manager
- C . Delegate the records for the courier service data type.
- D . Define an approval process for adding and removing courier services.
You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes .
Which attribute do you modify to set the background color?
- A . The application skin
- B . The buttons format
- C . The controls format
- D . The background mixin
Which business need do you address through delegation?
- A . A service representative must attach the appropriate form when emailing a customer.
- B . A risk officer wants to adjust the income threshold for automobile loans.
- C . A care supervisor wants to authorize a second opinion for an insurance claim.
- D . A general manager must approve catering proposals that exceed EUR5000.
What is the relationship between pyWorkPage and case data?
- A . pyWorkPage timestamps all the data generated while creating and processing a case.
- B . pyWorkPage stores all the data pages generated when a case resolves.
- C . pyWorkPage stores all the data generated while creating and processing a case.
A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?
- A . Configure the email to go to a work queue.
- B . Configure the email to go to a customer.
- C . Configure the email to go to an interested person.
- D . Configure the email to go to an owner.
A customer views a product available in multiple color options. The customer must select only one color for each product.
Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?
- A . Radio buttons
- B . Text input
- C . Drop-down
- D . Check box
You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number .
Which validation approach restricts entries to the required format?
- A . Text data type
- B . Validate rule
- C . Edit Validate rule
- D . Min/Max characters
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
- A . Route the case to a worklist using a skilled router.
- B . Route the case to a work queue using a When condition.
- C . Route the case to a work queue using a skilled router.
- D . Route the case to a worklist using a When condition.
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
- A . Route the case to a worklist using a skilled router.
- B . Route the case to a work queue using a When condition.
- C . Route the case to a work queue using a skilled router.
- D . Route the case to a worklist using a When condition.
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
- A . Route the case to a worklist using a skilled router.
- B . Route the case to a work queue using a When condition.
- C . Route the case to a work queue using a skilled router.
- D . Route the case to a worklist using a When condition.
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
- A . Route the case to a worklist using a skilled router.
- B . Route the case to a work queue using a When condition.
- C . Route the case to a work queue using a skilled router.
- D . Route the case to a worklist using a When condition.
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
- A . Route the case to a worklist using a skilled router.
- B . Route the case to a work queue using a When condition.
- C . Route the case to a work queue using a skilled router.
- D . Route the case to a worklist using a When condition.
Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title .
How do you configure the form?
- A . Add a drop-down control arid source the data from the property value used in the control.
- B . Add a drop-down control and Source the data using a data page.
C Add an autocomplete control and Source the data using a data page. - C . Add an autocomplete control and source the data from the clipboard work page.
An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
- A . Add a set of optional actions to the case workflow.
- B . Add an alternate stage to the case life cycle.
- C . Add an optional process to the case workflow.
- D . Add a button for each profile page to each assignment.