Pegasystems PEGAPCDC87V1 Certified Pega Decisioning Consultant (PCDC) 87V1 Online Training
Pegasystems PEGAPCDC87V1 Online Training
The questions for PEGAPCDC87V1 were last updated at Nov 26,2024.
- Exam Code: PEGAPCDC87V1
- Exam Name: Certified Pega Decisioning Consultant (PCDC) 87V1
- Certification Provider: Pegasystems
- Latest update: Nov 26,2024
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A . Trigger an external ETL (Extract-Transform-Load) process
- B . Select Refresh the audience
- C . Run the starting population segment daily
- D . Select different audience sample with similar profile
Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected
twice in any channel in the last 7 days
Paul, an existing U+ Bank customer, no longer sees the Reward card offer.
What is the reason that Paul cannot see the offer?
- A . Paul rejected other credit card offers twice on the web channel and once in contact center
- B . Paul rejected the Reward card offer once on the web channel
- C . Paul rejected the Reward card offer once in contact center
Reference module: Creating eligibility rules using customer risk segments.
U+ Bank uses a decision table to return a label for a customer. Examine this decision table and select which label is returned for a customer with a credit score of 115 and an average balance of 15000.
- A . C
- B . B
- C . A
- D . D
Which two of these statements is true about Value Finder? (Choose Two)
- A . Shows the distribution of under-served customers across different groups
- B . Projects estimated value of the subsequent next-best-action run
- C . Identifies opportunities for improvement
- D . Identifies engagement policy conditions with bias
You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?
- A . Predicted customer behavior
- B . Customer contact policy
- C . Offer eligibility
- D . Offer relevancy
For a limited time period, a bank wants to avoid sending promotional emails related to credit card offers to a customer if they have already received one.
Which rule do you need to define to implement this business requirement?
- A . Applicability rules
- B . Customer contact limits
- C . Suppression policy
- D . Volume constraints
Which statement best describes the goal of Next-Best-Action?
- A . Balance customer needs with business objectives
- B . Ensure that every customer receives the same action
- C . Ensure that the customer is always given a desirable offer
- D . Provide insight into business processes
In an organization, customer actions are applicable to various business issues.
What is the best way to organize them?
- A . Into a two-level hierarchy: Group > Actions
- B . Into a simple flat list including all actions
- C . Into a three-level hierarchy: Business issue > Group > Actions
- D . The business structure is organized into a three-level hierarchy
- E . Into a two-level hierarchy: Business issue > Actions
U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score.
The automatic approval of credit card limits are processed based on the following criteria set by the bank:
The bank wants to change the threshold value for the USD 2000 credit limit from “<175” to “<200”.
As a Strategy Designer, how do you implement this change?
- A . Change in the strategy the condition from “.pxSegment <=175” to “.pxSegment <=200”
- B . Map the score value in the decision strategy to “<=200”.
- C . Change the cutoff value in the results tab of the scorecard decision component
- D . Change the cutoff value in the results tab of the scorecard model
U+, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal. To show the offers per the bank’s requirements, the bank added all existing contact policy conditions.
What is the immediate next step they should take?
- A . Go live for all customers and check the performance on a weekly basis
- B . Add unit tests using persona testing before going live
- C . Conduct numerous what-if simulations before going live
- D . Go live for a limited number of customers and check the performance on a daily basis
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