Pegasystems PEGAPCBA87V1 Pega Certified Business Architect (PCBA) 87V1 Online Training
Pegasystems PEGAPCBA87V1 Online Training
The questions for PEGAPCBA87V1 were last updated at Nov 23,2024.
- Exam Code: PEGAPCBA87V1
- Exam Name: Pega Certified Business Architect (PCBA) 87V1
- Certification Provider: Pegasystems
- Latest update: Nov 23,2024
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.
- A . deadline
- B . priority
- C . urgency
- D . goal
A
Explanation:
This answer is correct because it sets the maximum time allowed for resolving a medical claim case, as per the requirement. The deadline in the service level defines the time limit for completing a case or an assignment. If the deadline is reached, an escalation action can be triggered to notify or reassign the case or assignment.
References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 6: Service Levels)
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.
The requirement changes to allow the parent case to continue before the child cases
resolve.
How do you configure the Wait steps for this requirement?
- A . Configure the Wait step to continue the parent case when the child cases reaches audit or approval.
- B . Configure the Wait step to continue the parent case when the child cases reach the payment pending review status.
- C . Configure the Wait step so that only one child case must resolve before the parent case can continue.
- D . Configure the Wait step so users can choose to continue the parent case process regardless of child case status.
B
Explanation:
it allows the parent case to continue before the child cases resolve, as per the requirement. The Wait step can be configured to resume the parent case when a specific status is reached in the child cases, such as payment pending review. This way, the parent case does not have to wait for the child cases to be fully resolved.
References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)
You need to fetch exchange rates that are updated on a daily basis from a web service and make them available in your application using a data page.
Which scope would you select for the data page?
- A . Application
- B . Request
- C . Node
- D . Thread
B
Explanation:
it fetches exchange rates that are updated on a daily basis from a web service and makes them available in your application using a data page. A request scope for a data page means that the data page is loaded once per user session and is refreshed when the user logs out and logs back in. This way, the data page can provide the most up-to-date exchange rates for each user session.
References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 10: Data Pages)
In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days.
To meet this requirement you configure a service level. Where should the service level be configured?
- A . The case type
- B . The process
- C . The stage
- D . The step
A
Explanation:
To meet the requirement that all claims must be resolved within 30 days, you need to configure a service level on the case type. A service level on the case type defines a goal and deadline for resolving a case. You can also define actions to take when a case reaches or exceeds its goal or deadline, such as sending an email notification or escalating the urgency. The other options are either incorrect or irrelevant for this requirement.
References: https://docs-previous.pega.com/case-management/87/defining-service-levels-case-types
ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?
- A . Mobile app color palettes are different for users and CSRs.
- B . The mobile app customizes currency units and date/time format according to the location of the users.
- C . CSRs can create other case type instances on the mobile app.
- D . The mobile app supports all mobile phone operating systems.
C
Explanation:
This option requires you to configure distinct mobile app channels for users and CSRs because it involves different capabilities for different user roles. A mobile app channel defines how a case type is displayed and processed on a mobile device. You can configure different mobile app channels for different user roles and case types. The other options do not require distinct mobile app channels because they involve common features or settings that can be applied to all users or devices.
References: https://docs-
previous.pega.com/mobile/87/configuring-mobile-app-channels
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