Pegasystems PEGACSSA74V1 Certified Senior System Architect (CSSA) 74V1 Online Training
Pegasystems PEGACSSA74V1 Online Training
The questions for PEGACSSA74V1 were last updated at Feb 08,2025.
- Exam Code: PEGACSSA74V1
- Exam Name: Certified Senior System Architect (CSSA) 74V1
- Certification Provider: Pegasystems
- Latest update: Feb 08,2025
An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)
- A . Add a wait shape to the accident claim case to wait until all vehicle claims have a status of Resolved.
- B . Add a manual approval step to the accident claim case.
- C . Add an optional process to pause the accident case until the vehicle claims are paid.
- D . Add each vehicle claim as a child case of the accident claim.
An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)
- A . Add a wait shape to the accident claim case to wait until all vehicle claims have a status of Resolved.
- B . Add a manual approval step to the accident claim case.
- C . Add an optional process to pause the accident case until the vehicle claims are paid.
- D . Add each vehicle claim as a child case of the accident claim.
The customer then approves the corrected address.
How do you configure this requirement?
- A . Add a button to each assignment to present the customer with a form to submit a new address.
- B . Add a case-wide optional action to the workflow for the address submission.
- C . Add an alternate stage to the case life cycle to change the address.
- D . Add a case-wide optional process to the case workflow to perform the address change.
An applicant submits a loan request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.
• If the credit score is unacceptable, the customer is notified of the result and the loan application is closed.
• If the credit is acceptable, the loan application is forwarded to a loan officer for review.
• If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.
• If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.
- A .
- B .
- C .
- D .
A help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
- A . When the Triage stage completes
- B . When the Process ticket step starts
- C . When the Process ticket step completes
- D . When Verify solution step starts
DRAG DROP
Select each Flow Shape on the left and drag it to the correct Use Case on the right.
You are defining a user view for a loan application. If the loan applicant indicates there is an existing open account, the Date account opened must be before the current date. Select the approach that meets the validation requirements.
- A . Use a pick list control to verify the Date account opened is in the past.
- B . Use a calendar control to verify the Date account opened is in the past.
- C . Use a validate rule to verify the Date account opened is in the past.
- D . Use a when rule to verify the Date account opened is in the past.
In processing a parent case P-1, two child cases C-1 and C-2 are created.
Which of the following statements is correct about the processing of P-1, C-1, and C-2?
- A . C-1 must be resolved before C-2 can be resolved.
- B . Either C-1 or C-2 must be resolved before P-1 can be resolved.
- C . P-1 must be resolved before either C-1 or C-2 can be resolved.
- D . Both C-1 and C-2 must be resolved before P-1 can be resolved.
Consider the following requirement:
The patient must be able to modify physician details at any time without impacting primary case processing.
Which configuration satisfies this requirement?
- A . Add an alternate stage with at least one process to the case life cycle.
- B . Add a primary stage with at least one process to the case life cycle.
- C . Add a case-wide optional action to the case life cycle.
- D . Add an assignment to the case life cycle.
The business process for an automobile insurance claim consists of the following phases:
• Submission: The customer contacts a customer service representative (CSR) to file the claim.
• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
• Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
• Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices,
which phase can you implement as a child case?
- A . Submission
- B . Verification
- C . Review
- D . Repair
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