Pegasystems PEGACPCSD24V1 Certified Pega Customer Service Developer 24 Online Training
Pegasystems PEGACPCSD24V1 Online Training
The questions for PEGACPCSD24V1 were last updated at Apr 23,2025.
- Exam Code: PEGACPCSD24V1
- Exam Name: Certified Pega Customer Service Developer 24
- Certification Provider: Pegasystems
- Latest update: Apr 23,2025
What are the key steps to configure Messaging AI for effective customer service? (Choose Three)
- A . Training AI models with historical data
- B . Setting up automated workflows
- C . Configuring email templates
- D . Monitoring AI performance
- E . Disabling analytics tracking
Which of the following is a key advantage of using Pega Insights for reporting in a customer service application?
- A . Improved data entry
- B . Real-time data visualization
- C . Manual report generation
- D . Enhanced API integration
Which practices are crucial for configuring coexistence in Pega applications? (Choose Three)
- A . Ensuring real-time data synchronization
- B . Implementing manual data entry
- C . Integrating with legacy systems
- D . Defining user roles and permissions
- E . Using data encryption protocols
Which component is essential for creating actionable insights in Pega?
- A . Static data visualization
- B . Automated alerts and notifications
- C . Manual data processing
- D . Complex user interfaces
Which activity is a key part of Pega’s approach to application development?
- A . Defining business objectives
- B . Coding from scratch
- C . Implementing ad-hoc workflows
- D . Ignoring user feedback
Which best practices should be followed when defining composite user interfaces? (Choose Three)
- A . Modular design
- B . Consistent styling
- C . High reliance on manual data entry
- D . Performance optimization
- E . Avoiding the use of responsive design
What is the primary function of entities within the Common Data Model in Pega?
- A . To manage user roles
- B . To store and manage data objects
- C . To define network protocols
- D . To encrypt sensitive data
What is the role of Data Pages in Pega’s data integration framework?
- A . To store user interface elements
- B . To fetch and cache data for reuse
- C . To manage user authentication
- D . To log system errors
Which approach is best for organizing content within Pega Knowledge to improve accessibility and relevance?
- A . Grouping content by author
- B . Tagging content based on topics and frequently asked questions
- C . Organizing content by creation date
- D . Limiting content to the most recent entries
Which factor is crucial when setting up a classification model for email bots in Pega?
- A . The color scheme of the email interface
- B . The volume of emails processed per hour
- C . The accuracy of email categorization
- D . The integration with social media platforms