ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application.
Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)
A . Mobile apps must support both phones and tablets.
B. Customers can create only dispute cases, while CSRs can also create fraud report cases.
C. Mobile app color palette is customized for each subsidiary.
D. The app customizes currency units and date/time format according to the user’s locale.
Answer: B, C
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