Of the following requirements, which option requires you to configure distinct mobile app channels?

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

Of the following requirements, which option requires you to configure distinct mobile app channels?

Available Choices (select all choices that are correct)
A . CSRs can create other case type instances on the mobile app
B. The mobile app supports all mobile phone operating systems
C. Mobile app color palettes are different for users and CSRs
D. The mobile app customizes currency units and date/time format according to the location of the users

View Answer

Answer: C

Explanation:

This option requires you to configure distinct mobile app channels because it involves customizing the look and feel of the mobile app for different user groups. A mobile app channel is a configuration layer that defines how users interact with your application on mobile devices. You can create multiple mobile app channels for different user groups or personas and apply different branding, security, or functionality settings to each channel.

Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels