NEXT in the operational infrastructure change process?

After determining the appropriate maintenance window, which of the following should occur

NEXT in the operational infrastructure change process?
A . Implement the change.
B. Approve the test plan.
C. Notify customers.
D. Develop a rollback plan.

View Answer

Answer: C

Explanation:

After determining the appropriate maintenance window for an operational infrastructure change, the next step is to notify customers about the upcoming change. It’s important to keep customers informed of planned maintenance activities, downtime, and any potential impact on their services. Providing this information in advance allows customers to make any necessary preparations and helps maintain a positive customer relationship. Once customers are notified, the change process can proceed with steps like approving the test plan, developing a rollback plan, and ultimately implementing the change.