NCCT NCMA National Certified Medical Assistant Online Training
NCCT NCMA Online Training
The questions for NCMA were last updated at Nov 22,2024.
- Exam Code: NCMA
- Exam Name: National Certified Medical Assistant
- Certification Provider: NCCT
- Latest update: Nov 22,2024
Which of these applies to a person issued with a subpoena in a medical law case?
- A . They must appear in court
- B . They may appear in court if they wish
- C . They do not have to appear in court
- D . They must stay away from the court
A
Explanation:
People may often have reasons to avoid appearing in court cases. This is why courts have the power to issue a subpoena that compels a person or organization to appear and give evidence. Subpoena means, in Latin, “under threat of punishment”, and failure to obey such an order may incur legal penalties.
Which of these would constitute invasion of privacy if done without consent in a medical context?
- A . Performing a medical procedure on an unconscious person
- B . Reading a person’s prior medical records
- C . Discussing a person’s case with another medical practitioner
- D . Releasing a person’s photograph to the press
D
Explanation:
There are often medical circumstances C for example emergency resuscitation C where a patient’s consent cannot be obtained.
However, even if a patient is unable to give or withhold consent (e.g. if unconscious) private information must not be divulged to third parties. (There are certain very specialized circumstances, e.g. gunshot wounds, where information may be divulged to very specific third party agencies, e.g. law enforcement)
What should the signoff be if a letter is addressed “Dear Sir/Madam,”?
- A . Yours sincerely
- B . Yours faithfully
- C . Kind regards
- D . Any of the above
A
Explanation:
In addressing someone whose name you don’t know, you should always use “Yours sincerely.” “Yours faithfully” should only be used if a letter is addressed to a specific person, and “Kind regards” only for a person you know and have had some positive interaction with previously.
Computer screens should always be positioned so that __________.
- A . They are accessible to everybody
- B . They can only be seen by the user
- C . They are facing the main part of the office
- D . They are facing the main light source
B
Explanation:
Always make sure that only you or authorized colleagues can see the screen you’re working on. This will minimize the chances of confidential data being accidentally displayed to unauthorized personnel.
At the beginning of each working day, you should check appointments __________.
- A . Against patient records
- B . Against billing schedules
- C . With each team member
- D . With the head of the practice
C
Explanation:
However good an office’s systems may be, it is good practice to check appointments with each team member every day. This ensures that all staff are well prepared and should eliminate double bookings, cancelled appointments etc.
When a physician asks you to write up their record consultation, you are acting as a __________.
- A . Recordist
- B . Clerk
- C . Transcriptionist
- D . Secretary
C
Explanation:
Medical transcription is often part of a medical assistant’s duties. Special care should be taken with accuracy when undertaking transcription and you should seek the physician’s guidance on any matters that are unclear or terms that you do not understand.
What must include a discharge summary report?
- A . The patient’s financial account
- B . The patient’s final condition
- C . The patient’s insurance details
- D . The patient’s next of kin
B
Explanation:
A discharge summary report may include all of these details, but it is essential that it include details of the patient’s final condition. If this is not provided, ensure you obtain it from the patient’s physician. When this is not properly recorded it could open the way to legal action should the patient develop later complications.
Who is generally responsible for making sure that medical personnel keep their professional status up-todate?
- A . The personnel themselves
- B . The office administrator
- C . The state medical board
- D . All of the above
B
Explanation:
It is vital that all medical personnel are up-to-date with all applicable licenses, certificates etc. A medical office should keep a thorough record of these matters and issue reminders to staff when updates are required; the office itself can be held responsible if it is employing staff whose licenses etc. have lapsed.
For which of these purposes may NOT petty cash be used?
- A . Purchasing office sundries
- B . Advances on staff salaries
- C . Paying excess delivery charges
- D . Paying cab fares for staff on office business
B
Explanation:
Petty cash is the sum of money held in the office to meet immediate office running needs. It should not be used for staff loans or advances on salary; borrowing from petty cash without authorization, even if there is a genuine intention to return the borrowed sum, could be classified as theft.
What is the chance of catching HIV from a single needlestick injury according to the Department of Health?
- A . 3 in 1000
- B . 10 in 1000
- C . 100 in 1000
- D . 200 in 1000
A
Explanation:
Although every precaution should be taken to avoid needlestick injury, and treatment should be sought immediately should one occur, the risk of contracting HIV from a needlestick injury is extremely low. The Department of Health calculate the risk, when a medical worker has been stuck with a needle contaminated with HIV+ blood, of contraction as being 0.3%, i.e. it will happen three times in every 1000 incidents.