NAHQ CPHQ NAHQ Certified Professional in Healthcare Quality Online Training
NAHQ CPHQ Online Training
The questions for CPHQ were last updated at Jan 02,2025.
- Exam Code: CPHQ
- Exam Name: NAHQ Certified Professional in Healthcare Quality
- Certification Provider: NAHQ
- Latest update: Jan 02,2025
All the evaluations of quality of care can be classified in terms of one three aspects of care giving they measure.
Which of the following is/are NOT out of these measures?
- A . Structure
- B . Process
- C . Output
- D . Cutbas
When quality is measured in terms of structure the focus is on the relatively static characteristics of the individuals who provide care and of the settings where the care is delivered. These characteristics include ____________ of professionals who provide care and the adequacy of the facility’s equipment, and overall organization.
- A . Education
- B . Training
- C . Certification
- D . A, B and C
Licensing and accrediting bodies have relied heavily on structural measures of quality not only because the measures are relatively stable and thus easier to capture but:
- A . They reliably indentify providers who are cheap
- B . They reliably identify providers who demonstrably la means to deliver high quality care
- C . They can never la the means to deliver high quality care
- D . They reliably identify physicians
Ordering the correct diagnostic procedure for a patient is a measure of _________. When evaluating the process of care, however, appropriateness is only half the story. The other half is in how well and how promptly (i.e. skill-fully) the procedure was carried out.
- A . Consciousness
- B . Appropriateness
- C . Care assessment
- D . Equity
Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well as patients’ satisfaction with care.
In formulations that stress the technical aspects of care, however outcome typically refers to:
- A . Health status-related indicators such as whether the pain subsided
- B . Desired results
- C . Appropriate and potentially harmless care
- D . Special set of clinical activities
Knowledge about _______ is crucial to making valid judgments about quality of care using either
process or outcome measures. If we know that a given clinical intervention was undertaken in circumstances that match those, under which the intervention has been shown to be efficacious, we can be confident, that the care was appropriate and, to the extent of good quality.
- A . Outcomes
- B . Structure
- C . Efficacy
- D . Processes
Universities often evaluate applicants for admission on the basis of, among other things, the applicants’ scores on standardized tests. The scores are thus one of the criteria by which program judge the Quality of their applicants. However, although two programs may use the same criterion C scores on a specific standardized examination-to evaluate applicants, the programs may differ markedly on standards: One program may consider applicants acceptable if they have scores above the 50th percentile, whereas the score above the 90th percentile may be the standard of acceptability for the other program.
This example clearly defines the difference between:
- A . Sources and structure
- B . Criteria and standards
- C . Processes and outcomes
- D . Efficacy and equity
For cheing the outcomes our focus of attention is blood pressure of patients with diabetes.
Its criteria and standard can be respectively:
- A . Criterion: Percentage of post heart atta patients prescribed beta-bloers on discharge and Standard: At least 96% of heart atta patients receive a beta-bloer prescription on discharge
- B . Criterion: Percentage of patients with diabetes whose blood pressure is at or below 130/85 and Standard: At least 50% of patients with diabetes have blood pressure at or below 130/85
- C . Criterion: Sugar level in blood on daily basis and Standard: How many times sugar level rises and how many times it declines in a week
- D . None of these
When formulating medical standards, a critical decision that must be made is the _____ at which the standard should be set.
- A . Depth
- B . Clarity
- C . Level
- D . utility of measurement
_________________ standards denote level of quality that can be reached under the best conditions, typically conditions similar to those under which efficacy is determined. These standards are especially useful as a reference points being evaluated should set as a benchmark.
- A . Optimal standards
- B . Minimal standards
- C . Achievable standards
- D . Something in between
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