NAHQ CPHQ NAHQ Certified Professional in Healthcare Quality Online Training
NAHQ CPHQ Online Training
The questions for CPHQ were last updated at Mar 06,2025.
- Exam Code: CPHQ
- Exam Name: NAHQ Certified Professional in Healthcare Quality
- Certification Provider: NAHQ
- Latest update: Mar 06,2025
When groups are asked to evaluate how effective they are with respect to will, ideas and execution, they consistently provide bothersome answers. Self-assessment to hundreds of healthcare professional is administered in United States and abroad.
Most respondents mark:
- A . High for will, medium to high for ideas and high for execution
- B . Low for will, medium to high for ideas and low for execution
- C . High for will, medium to high for ideas and low for execution
- D . High for will, medium to high for ideas and low for execution
Which of the following is NOT out of Quality measurement categories or domains?
- A . Clinical quality (including both process and outcome measures)
- B . Financial performance
- C . Operational status
- D . patient satisfaction
Generally, medical record review and prospective data collection are considered the most time-intensive and expensive ways to collect information.
Many reserve these methods for highly specialized improvement projects or use them to answer questions that have:
- A . Surfaced following review of administrative data sets
- B . Use rule-based software development
- C . Combine code and chart based on the overall population
- D . Situation related characteristics
A data analyst, using a clinical decision support system (administrative database), discovered a higher-than-expected incidence of renal failure (a serious complication) following coronary artery bypass surgery. The rat e was well above 10 percent for the most recent 12 months increased over the last six quarters. However, the clinical decision support system did not contain enough detail to explain whether this complication resulted from the coronary artery bypass graft procedures or was a chronic condition present on admission.
To find the answer, the data analyst use different steps.
This example illustrates:
- A . How an administrative system’s cost effectiveness can be combined with the detailed information in a medical record review?
- B . How data analyst use review chart to isolate cases
- C . That data should be thorough
- D . Computer aided information systems are better to gather data
The syndrome of stockpiling is proven to be ineffective and inefficient. It also creates quality issues. This approach provides little value to the data collection effort and is one of the biggest mistake quality improvement teams make.
Rather than provide a rich source of information, this approach unnecessarily derives up:
- A . The cost of data collection
- B . Create data management issues
- C . Overwhelms the quality improvement teams with too much information
- D . All of the above
The distinction between inpatient and outpatient data is an important consideration in planning the data collection process because:
- A . The data sources may be different
- B . Mixing of data may or may not be reliable
- C . Approaches to data collection may be different
- D . Both A & B
What approach should be followed by the healthcare improvement team for the best outcomes?
- A . Data collection should be thorough. The team may need the data down the road
- B . Stockpiling of data “just in case”
- C . Collecting the critical few rather than collecting for a rainy day
- D . Collection of a balanced amount of data in order to full-fill the current demands
To identify outpatient data sources, the team should consider the following questions EXCEPT:
- A . Are the physician in organized medical groups that have outpatient electronic medical records, which could be a source of data? Will their financial or billing systems be able to identify all patients with diabetes in their practices?
If not, can the health plans in the area supply the data by practice site or individual physician? - B . Some of the most important diabetes measures are based on laboratory testing. Do the physicians have their own labs? If so, do they achieve the laboratory data for12-24 month snapshot? If they do not do their own lab testing, do they use a common reference lab that would be able to supply the data?
- C . Do the measures selected by team reflect the aspects of care that have the most influence on patient’s outcome
- D . Do the source outpatient data is the same as inpatient data
Which of following objectives is/are NOT essential for successful quality improvement project and data collection initiative?
- A . Identify the purpose of the data measurement activity (for monitoring at regular intervals, investigation over a limited period, or one time study).
- B . Identify the most appropriate data sources
- C . Identify the most important measures for collection (the critical few).
- D . Commonsense all the data collected that will provide the actual information
Some database projects rely on medical record review because many of the data are not available in administrative database, e.g.
- A . Measurement that require time stamp, such as administration of antibiotics within one hour before surgical incision
- B . Patient’s entries and visits to the physician
- C . Patient’s of test and lab reports
- D . Nursing record