PL-600 V5

You need to select an appropriate app for Relecloud. Which app should you recommend?A . Dynamics 365 Field ServiceB . Dynamics 365 SalesC . Dynamics 365 Project OperationsD . Dynamics 365 Customer ServiceView AnswerAnswer: D Explanation: Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines...

DRAG DROP You need to recommend methods for assigning security to each group of users. What should you recommend? To answer, drag the appropriate methods to the correct groups of users. Each method may be used once, more than once, or not at all. You may need to drag the...

You are designing a self-service portal for a company. The portal must meet the following requirements: ✑ Customers must be able to submit and review cases. ✑ Customers must be able to chat with service representatives in near real time. ✑ Allow service representatives to select cases from queues and...

HOTSPOT You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location. The solution must capture information about the technician assigned to each appointment and the list of...

DRAG DROP You are performing a requirements analysis for a customer. The customer provides the following requirements: ✑ Power Platform storage capacity must remain under 100 percent. ✑ Customer service representatives must be sent an email when they are assigned a case. ✑ Help desk technicians must be shown an...

You need to recommend a solution for handling data entry requirements for the mobile audit teams. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . Canvas app within Power Apps PlayerB . Canvas app...

A company is implementing Dynamics 365 Sales. The company has turned off out-of-the-box quote calculations in order to implement its own custom calculations. When users update a line item on a quote, they expect to see an updated total for the quote in real time. Users are reporting inconsistent behavior,...

A client uses Dynamics 365 Sales, Power BI datasets, and Power BI dataflows. The Dynamics 365 Sales implementation has security roles that restrict data export. You need to ensure that data has the same restrictions in Power BI as it does in Dynamics 365 Sales. You need to design the...

DRAG DROP You need to recommend methods for assigning security to each group of users. The customer provides the following requirements: ✑ Customers need the ability to submit a case through an online portal. ✑ Portal must handle 75 concurrent users submitting cases. ✑ Service data must be retained for...

DRAG DROP You need to recommend a solution for integrating luggage information. What should you recommend? To answer, drag the appropriate types to the correct tables. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or...