PL-600

HOTSPOT You need to recommend tools for agents and management. Which tools should you recommend? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Box 1: Dashboard Agents need dashboards to show a current count of all reservations...

HOTSPOT You need to recommend methods to resolve the organization’s issues. What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Graphical user interface, text, application, chat or text message Description automatically generated Box 1:...

You need to investigate the canvas app functionality issues. Which two tools can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . App checkerB . Errors functionC . Solution checkerD . Power Platform admin centerView AnswerAnswer: A,C Explanation: Scenario: The testing...

DRAG DROP You are performing a requirements analysis for a customer. The customer provides the following requirements: ✑ Power Platform storage capacity must remain under 100 percent. ✑ Customer service representatives must be sent an email when they are assigned a case. ✑ Help desk technicians must be shown an...

You need to create an Agent security role. Which three actions should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.A . Add security to the seat entity and assign users to the Agents role.B . Add security to the Core...

HOTSPOT You need to recommend solutions for the organization’s technical challenges. What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Graphical user interface, text, application, chat or text message Description automatically generated Box 1:...

You need to recommend a feature that erases agent workloads and resolves reported issues. What should you recommend?A . Dynamics 365 Customer Service default functionalityB . Microsoft AppSourceC . Microsoft StoreView AnswerAnswer: A Explanation: Scenario: Agents need a way to track reservation issues. Use Dynamics 365 Customer Service to: ✑...

You need to recommend a solution for handling data entry requirements for the mobile audit teams. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . Canvas app within Power Apps PlayerB . Canvas app...

You need to recommend a solution for creating the initial inspection checklists. What should you recommend?A . Power Apps Maker portalB . Dataverse for TeamsC . Power Apps StudioD . Data Migration utilityView AnswerAnswer: B Explanation: Scenario: Standardized checklists must be stored in the solution for use by inspectors. A...

You need to recommend a reporting solution for the organization. Which two options should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . AI BuilderB . SQL Server Reporting Services (SSRS)C . Dynamics 365D . Power BIView AnswerAnswer: B,C Explanation: Scenario:...