What should you configure?
You are a Dynamics 365 administrator for a veterinarian clinic. On the client appointment form, there is a dropdown field for clients to select their type of pet. If a client selects the option Other, the veterinarian wants a text field to appear so that additional details can be added....
What should you do?
Testlet 2 Case Study This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that...
What should you use?
You are a Dynamics 365 for Customer Service system administrator. You create a parent entity and a child entity. The parent entity has a 1: N relationship with the child entity. You need to ensure that when the owner changes on the parent record that all child records are assigned...
Which dashboard components should you use?
HOTSPOT You are a Dynamics 365 help desk administrator. You need to create a dashboard that displays information on help desk cases that are handled each week. Which dashboard components should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one...
Which apps should you implement?
DRAG DROP An organization plans to deploy Dynamics 365. You need to ensure that the organization can track the following information: - prospect to cash process - customer service cases - work breakdown structure - serviceable assets for customers Which apps should you implement? To answer, drag the appropriate apps...
Which method will accomplish this goal?
You are a Dynamics 365 for Customer Service system administrator. You set up server-side synchronization. You plan to deploy the Dynamics 365 App for Outlook after users have received training. Users do not have administrator rights. You need to identify which method you would use to deploy Dynamics 365 App...
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. On a Contact record, a user creates a note that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the note. You need to find the note. Solution; Use Quick Find search on the Contact entity to search for the word run. Does the solution meet the goal?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution After you...
Does the solution meet the goal?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...
What should you do?
You are a Dynamics 365 for Customer Service system administrator. You must use Microsoft Flow to create an opportunity from a Microsoft Excel workbook. You need to ensure Flow will trigger on the Opportunity entity. What should you do?A . Enable change tracking.B . Add the timeline control.C . Enable...
Does the solution meet the goal?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...