Which components should you use?

Question Set 1 HOTSPOT You are a Dynamics 365 for Customer Service administrator. A user must be able to view system posts and activities in a dashboard. You need to create the dashboard for the user. Which components should you use? To answer, select the appropriate options in the answer...

September 1, 2019 No Comments READ MORE +

Which solution types should you use?

DRAG DROP You provide add-on components tot Dynamics 365. The deployment requirements for many add­ons are different. You need to ensure that you meet the deployment requirements for add-ons. Which solution types should you use? To answer, drag the appropriate solution types to the correct requirements. Each solution type may...

September 1, 2019 No Comments READ MORE +

You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices

HOTSPOT You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices. You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point. View AnswerAnswer:

August 27, 2019 1 Comment READ MORE +

What should you use?

DRAG DROP You ate a Dynamics 365 Customer Engagement administrator. A compliance audit identifies two fields in violation of the corporate information security policy. You need to control access to high business impact fields to meet information security policies. What should you use? To answer, drag the appropriate security methods...

August 27, 2019 No Comments READ MORE +

Which parameter should you use?

HOTSPOT You are a Dynamics 365 for Customer Service system administrator. You are unable to import a translation file. You need to determine if the file being imported is of the right type and format, and that the file conforms to maximum field length requirements. Which parameter should you use?...

August 27, 2019 No Comments READ MORE +

A hospital uses Dynamics 365 Customer Engagement. The scheduling department schedules doctors for surgeries. You need to configure relationships between doctor and patient records. From the doctor entity, which relationship types should you use?

DRAG DROP A hospital uses Dynamics 365 Customer Engagement. The scheduling department schedules doctors for surgeries. You need to configure relationships between doctor and patient records. From the doctor entity, which relationship types should you use? To answer, drag the relationship types for the correct scenarios. Each relationship type may...

August 26, 2019 No Comments READ MORE +

Which Excel PivotTable attributes should you use?

DRAG DROP You are a Dynamics 365 administrator. An Excel template with a pivot table is created for opportunities by a manager. When a salesperson opens the Excel template in the My Opportunities view, they observe the following issues: - The salesperson can view information for all salespeople. - The...

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Which data items will be included in the audit log?

Question Set 1 You are a Dynamics 365 for Customer Service system administrator. Compliance standards require that entities and fields with Auditing set to On are recorded. You have configured all settings to the default settings and have set Global Auditing to On. You need to verify compliance standards. Which...

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What should you do?

You are a Dynamics 365 for Customer Service system administrator. You create a custom entity named Buildings and add it to the Sales app. When a user views the Buildings form, a field for Location is missing. You create the field, but the user cannot see it. You need to...

August 25, 2019 No Comments READ MORE +