MB-200

DRAG DROP You are a Dynamics 365 for Customer Service developer. A salesperson creates a chart. You need to ensure that the chart is available to all users on the team. Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users. Each action may...

You are a Dynamics 365 for Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view?A . Templates areaB . System SettingsC...

HOTSPOT You are a Dynamics 365 help desk administrator. You need to create a dashboard that displays information on help desk cases that are handled each week. Which dashboard components should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one...

You export a Microsoft Excel workbook from Dynamics 365. The workbook contains 10,000 rows of data. You email the workbook and a description of the data to another user. The user reports that they can only see 500 rows of data. You need to determine why the user cannot view...

You are a Dynamics 365 for Customer Service system administrator. A user experiences slow performance when using Dynamics 365. You need to check the latency of the environment. What should you do?A . Use the organization Insights tool.B . View the Health section of Microsoft Office 365 Admin portal.C ....

HOTSPOT You are the system administrator for Dynamics 365. You add a custom URL field for the Account entity. You need to make changes to a custom field. Which four fields can you change after the initial change? To answer, select the appropriate options in the answer area. NOTE: Each...

HOTSPOT You are a Dynamics 365 Customer Engagement administrator. You create workflows to automate business processes. You need to configure a workflow to meet the following requirements: - Be triggered when a condition is met. - Run immediately. - Perform an action when a condition is met. How should you...

DRAG DROP You import data into Dynamics 365 for Customer Service by using the Import Data wizard. Errors occur when you try to import the following data lines: You need to identify the cause of the errors. What error types have occurred? To answer, drag the appropriate error types to...

You need to ensure that attendance records contain the proper default values. What should you do?A . a workflowB . a field mappingC . a business process flowD . a business ruleView AnswerAnswer: B

DRAG DROP You are a Dynamics 365 for Customer Service developer. A salesperson creates a chart. You need to ensure that the chart is available to all users on the team. Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users. Each action may...