MB-200

DRAG DROP You have a Dynamics 365 for Customer Service tenant that has one Sandbox instance and multiple Production instances. You need to import changes from the Sandbox instance to each of the Production instances with different requirements. Which types of solutions should you use? To answer, drag the appropriate...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...

DRAG DROP You are a Dynamics 365 for Customer Service system administrator. When a customer case is assigned to a new representative, the system must send an email to the customer to alert them about the change. Which four actions should you perform in sequence? To answer, move the appropriate...

You are a Dynamics 365 for Customer Service system administrator. You create an app for the sales team. Members of the sales team cannot access the app. You need to ensure that sales team members can access the app. Where should you configure app permissions?A . Dynamics administration centerB ....

Testlet 3 Case Study This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that...

HOTSPOT You are a Dynamics 365 Customer Engagement administrator. You create a new solution in Dynamics 365. You need to help end users understand which actions to take next and ensure that user interaction occurs in manageable steps. Which actions should you perform? To answer, select the appropriate options in...

You need to ensure that attendance records contain the proper default values. What should you do?A . a workflowB . a field mappingC . a business process flowD . a business ruleView AnswerAnswer: B

DRAG DROP You are a Dynamics 365 for Customer Service system administrator. You have a data file that contains a list of accounts which must be important into the system. You need to import the accounts by using the Import Data wizard. Which four actions should you perform in sequence?...

HOTSPOT You are a Dynamics 365 Customer Engagement administrator. Each team will use Microsoft Excel in different ways. You need to select an Excel option to meet the needs of each team. Which Excel option should be deployed for each team? To answer, select the appropriate configuration in the answer...

HOTSPOT You need to create a system chart for the Account entity. The chart must display a count of accounts grouped by owner and then display the accounts by Address 1: State/Province for each owner. You begin to configure chart options as shown in the image below. How should you...