How should you configure the workflow?
HOTSPOT You are a Dynamics 365 Customer Engagement administrator. You create workflows to automate business processes. You need to configure a workflow to meet the following requirements: - Be triggered when a condition is met. - Run immediately. - Perform an action when a condition is met. How should you...
From the doctor entity, which relationship types should you use?
DRAG DROP A hospital uses Dynamics 365 Customer Engagement. The scheduling department schedules doctors for surgeries. You need to configure relationships between doctor and patient records. From the doctor entity, which relationship types should you use? To answer, drag the relationship types for the correct scenarios. Each relationship type may...
How should you complete each configuration?
Testlet 3 Case Study This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that...
Which view should you modify?
You need to ensure that the nurse is able to retrieve patient records within the All Patients View screen. Which view should you modify?A . Advanced FindB . All PatientsC . Quick FindD . LookupView AnswerAnswer: C Explanation: - A nurse uses the search on the All Patients view and...
Which entity component should you use?
Testlet 2 Case study This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that...
Where should you create the view?
You are a Dynamics 365 for Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view?A . Entities component of a solutionB...
Which two templates can you use?
You are a Dynamics 365 Customer Service administrator. Clients report that documentation they receive from the organization often uses different logos and fonts. You need to standardize branding for all internal Microsoft Word documents. Which two templates can you use? Each correct answer presents a complete solution. NOTE: Each correct...
Where should you create the view?
You are a Dynamics 365 for Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view?A . List view of the entityB...
How should you create the classifications?
DRAG DROP You are a Dynamics 365 for Customer Service consultant. You need to configure classifications for different customer scenarios. How should you create the classifications? To answer, drag the appropriate options to the correct scenarios. Each option may be used once, more than once, or not at all. You...
What should you do?
HOTSPOT You are a Dynamics 365 for Customer Services system administrator. Sales team members access Dynamics 365 by using a tablet device. Sales team members report several issues when they access Dynamics 365. You need to resolve the issues. What should you do? To answer, select the appropriate options in...