DRAG DROP

You manage the support team at a rapidly growing company.

Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.

You need to recommend tools to help the company’s needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

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Correct Answer:

HOTSPOT

You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Box 1: No

When you offer your application for use by other companies through a purchase or subscription, you make your application available to customers within their own Azure tenants. This is known as creating a multi-tenant application.

Box 2: No

Reference: https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/isv-sso-content

You need to implement Microsoft Business Applications along with the Microsoft Power platform.

Which three Microsoft products are part of the Power platform? Each correct answer presents a complete

solution. NOTE: Each correct selection is worth one point.

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HOTSPOT

A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.

Which actions can you perform? For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

The Power Platform uses PowerApps, Power BI, and Power Automate (previously named Flow) to customize, extend, and build all the apps you need for your business and unlock the potential of Office 365 and Dynamics 365.

Reference: https://docs.microsoft.com/en-us/learn/powerplatform/

A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.

The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.

You need to recommend a tool to determine software usage.

What should you recommend?

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DRAG DROP

A company uses Power Apps.

You need to perform administrative tasks for the company.

Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Box 1: Azure Active Directory

Create the company users in the Azure Active Directory.

Box 2: Power Apps admin center

In the Power Apps Admin center, manage environments that you’ve created and those for which you have been added to the Environment Admin or System Administrator role.

From the admin center, you can perform these administrative actions:

Create environments.

Rename environments.

Add or remove a user or group from either the Environment Admin or Environment Maker role.

Etc.

Incorrect Answers:

Use the Dynamics 365 admin center to review the status of your apps and solutions, apply updates, and manage your Dynamics 365 instances, solutions, and apps.

The Power BI admin portal enables you to manage a Power BI tenant for your organization. The portal includes items such as usage metrics, access to the Microsoft 365 admin center, and settings

Note: You use the Microsoft 365 admin center to create user accounts for every user who needs access to model-driven apps in Dynamics 365, such as Dynamics 365 Sales and Customer Service.

Reference:

https://docs.microsoft.com/en-us/power-platform/admin/environments-administration

https://docs.microsoft.com/en-us/dynamics365/marketing/dynamics-365-admin-center

https://powerapps.microsoft.com/sv-se/blog/introducing-admin-center-for-powerapps/

HOTSPOT

A rapidly growing company wants to empower users to build apps, automate business processes, and analyze data without requiring IТ expertise or development skills and without increasing IT expenses and dependencies.

You need to recommend tools so that users can accomplish specific tasks.

Which tools should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Box 1: Microsoft Flow

Microsoft Flow, now called Power Automate, is cloud-based software that allows employees to create and automate workflows and tasks across multiple applications and services without help from developers.

Box 2: Power Apps

PowerApps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs.

Box 3: Power BI

Power BI is a business analytics solution that lets you visualize your data and share insights across

your organization, or embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards and reports.

Reference: https://docs.microsoft.com/en-us/powerapps/powerapps-overview

HOTSPOT

A company plans to use Power Platform to build apps which address specific business challenges.

You need to recommend the appropriate types of Power Apps to use.

What should you recommend? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/getting-started

https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/model-driven-app-overview

https://docs.microsoft.com/en-us/powerapps/maker/portals/overview

HOTSPOT

You have version 1.0.0.0 of a published Power Apps app. You create and publish version 2.0.0.0 of the app. A customer goes through the process of restoring the previous version of the app.

How many versions of the app are displayed in the Version tab for the app? To answer, select the appropriate option in the answer area.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/restore-an-app

DRAG DROP

A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.

You need to recommend features to support the implementation.

Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/power-platform/admin/environments-overview

https://docs.microsoft.com/en-us/power-platform/admin/control-user-access