Microsoft MS-700 Managing Microsoft Teams Online Training

Topic 1, Contoso, Ltd

Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirement, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Overview

Contoso, Ltd. is a pharmaceutical company that has 3,000 users in offices across North America.

Existing Environment

Active Directory

The network contains an on-premises Active Directory domain. All user accounts are in departmental organizational units (OUs).

Microsoft Office 365

All users are assigned a Microsoft Office 365 E5 license and are enabled for the following services:

✑ Microsoft Yammer

✑ Microsoft Exchange Online

✑ Microsoft SharePoint Online

✑ Microsoft OneDrive for Business

✑ Azure Active Directory (Azure AD)

✑ Azure AD

✑ dynamic group membership

Microsoft Skype for Business

Contoso has an on-premises deployment of Microsoft Skype for Business Server 2015. All the latest cumulative updates are installed on all the servers.

The following services are used in Skype for Business Server 2015:

✑ Meetings

✑ PSTN calling

✑ Instant messaging (IM)

✑ Federation to external companies

Departments

Contoso has the following departments:

✑ IT

✑ Sales

✑ Human resources (HR)

✑ Research and deployment (R&D)

All groups are created by using dynamic group membership that use the department attribute.

Requirements

Business goals

Contoso identifies the following business goals:

✑ Migrate the maximum number of users to Microsoft Teams.

✑ Minimize administrative effort.

Device requirements

Contoso identifies the following device requirements:

✑ Replace Skype for Business IP phones with Microsoft Teams phones.

✑ All Microsoft Teams phones must be set to lock automatically after 60 seconds.

Meeting and Live Event Requirements

Contoso identifies the following meeting and live event requirements:

✑ Requirement1: Guest users must be able to join live events.

✑ Requirement2: Guest users must always wait in a meeting lobby.

✑ Requirement3: Contoso users must always bypass the meeting lobby when they join by using the Microsoft Teams client.

✑ Requirement4: After the upgrade to Microsoft Teams, all meetings must be scheduled by using Microsoft Teams.

Calling Requirements

Contoso identifies the following calling requirements:

✑ Migrate all existing auto attendants and response groups to Office 365.

✑ Minimize the on-premises PSTN infrastructure.

Technical Requirements

Guest users must be prevented from making private calls.

Security Requirements

Contoso has the following security requirements for the Microsoft Teams deployment:

✑ The number of ports allowed on the company’s firewall must be limited.

✑ Team names must be prevented from containing the name of any products produced by Contoso.

✑ Users in the R&D group must be prevented from sending chat messages to users in other departments.

✑ To meet the company’s compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and calling only.

Pilot Project

Contoso begins a pilot project for the upgrade to Microsoft Teams.

You identify the following issues during the pilot project:

✑ Microsoft Teams users report that they often receive continuous notifications from the Microsoft Teams client for 20 minutes.

✑ Two pilot users in the HR department report that they are not members of the HR team.

You need to configure the environment to meet the security requirements for the R&D group.

What should you do first?

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You need to configure the user accounts of the sales department users to meet the security requirements.

What should you do for each user?

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You need to resolve the notification issues identified during the pilot project.

What should you modify?

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You need to configure the environment to meet the technical requirements for guest users.

What should you modify from the Microsoft Teams admin center?

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You need to resolve the membership issues for the two pilot users.

What should you do?

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HOTSPOT

You need to recommend which inbound ports to the network and outbound ports to Office 365 must be allowed on the company’s firewall after the planned upgrade. The solution must meet the security requirements.

Which inbound and outbound ports should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/microsoft-teams-online-call-flows

You need to configure the user accounts of the sales department users to meet the security requirements.

What should you do for each user?

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You need to configure the environment to meet the security requirements for team names.

What should you do?

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HOTSPOT

During the pilot project, you review the global policies in the Microsoft Teams admin center.

Contoso has a global meeting policy configured as shown in the following exhibit.

Contoso has a global live events policy configured as shown in the following exhibit.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Correct Answer:

You need to configure the environment to meet the device requirements for the Microsoft Teams phones.

What should you do from the Microsoft Teams admin center?

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DRAG DROP

You need to recommend a voice topology for the departments. The topology must meet the calling requirements and the security requirements.

What should you recommend for each department? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution

Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/direct-routing-landing-page

https://docs.microsoft.com/en-us/microsoftteams/calling-plan-landing-page

https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-hybrid-solutions/plan-your-phone-system-cloud-pbx-solution/plan-skype-for-business-cloud-connector-edition

Topic 2, Litware, inc

Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirement, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Overview

General overview

Litware, Inc. is an international manufacturing company that has 4,000 users.

The company has the following four departments:

✑ IT

✑ HR

✑ R&D

✑ Sales

Physical locations

Litware has two main offices. The offices are located in New York and London.

All offices connect to each other by using a WAN link. Each office connects directly to the Internet.

Existing environment

All user accounts have an Azure Active Directory Premium Plan P1 license.

Litware has a Microsoft 365 subscription that has Office 365 Enterprise E3 licenses for all users. All the E3 products and services are enabled for each user.

Litware uses Microsoft Skype for Business Online.

Requirements

Planned Upgrade

Litware identifies the following requirements for a planned upgrade from Skype for Business Online to Microsoft Teams:

✑ Provide high quality audio, video, and online meeting experience for Microsoft Teams end users.

✑ Implement a data retention solution in Microsoft Teams.

✑ Minimize costs and administrative effort.

✑ Use the principle of least privilege.

For the sales department, Litware plans to create a team that dynamically updates its membership when users leave and join the department.

Department Upgrade Requirements

Litware plans to implement upgrade requirements for the departments as shown in the following table.

Microsoft Teams Requirements

All teams must meet the following requirements:

✑ Only users in a partner company that uses a domain named fabrikam.com must be able to collaborate in teams by using guest accounts.

✑ Only users in the compliance department of Litware must be able to create teams.

Planned Network Tasks

Litware identifies the following network validation tasks:

✑ An administrator named Admin5 must be able to review the required bandwidth to support audio conferencing, video conferencing, and screen sharing in Microsoft Teams.

✑ An administrator named Admin6 must be able to review network issues that cause poor call quality reported by users.

Data Retention Requirements

Litware identifies the following data retention requirements:

✑ Requirement1: All messages in team collaborations must be deleted after seven years.

✑ Requirement2: all files used in team collaborations must be retained for five years.

✑ Requirement3: All files used in personal chats must be retained for five years.

Device Requirements

You provide Microsoft Teams-certified IP phones to users in the IT and R&D departments.

Each device must meet the following requirements:

✑ The time zone on the phones used by the R&D department must be set to UTC-8.

✑ The time zone on the phones used by the IT department must be set to UTC-5.

✑ All phones must lock automatically after 60 seconds of inactivity.

Voice Pilot Requirements

Litware wants to pilot Phone System as a calling solution for 20 IT department users. The pilot project will receive phone numbers from Microsoft Teams.

Collaboration and Meeting Requirements

Litware identifies the following collaboration and meeting requirements:

✑ Cloud recording must be disabled for all Microsoft Teams meetings organized by users in the HR departments only.

✑ Meeting email invitations must be customized to include the Logo URL, Legal URL, and Help URL of Litware.

HOTSPOT

You need to recommend a solution to perform the network validation tasks for the platform upgrade.

Which tool and role should you recommend for each user? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/network-planner

https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard

You need to implement a solution to meet the Microsoft Teams requirements for the compliance department.

What should you do first?

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You need to configure the IP phones to meet the device requirements.

What is the minimum number of configuration profiles you should create?

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HOTSPOT

You need to configure Microsoft Teams to meet the department upgrade requirements.

For each of the following statements, select Yes if that statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution

Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability

You need to identify the requirements for the voice pilot project.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

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You need to configure Microsoft Teams to meet the collaboration and meeting requirements.

Which two actions should you perform from the Microsoft Teams admin center? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

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What should you recommend to meet the Microsoft Teams requirements for guest access?

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You need to create a team for the sales department.

What should you do first?

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DRAG DROP

You need to configure data retention policies for the teams. The solution must meet the data retention requirements.

Which content location should you include in the retention policies? To answer, drag the appropriate content locations to the correct requirements. Each content location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies-teams?view=o365-worldwide

https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies-sharepoint?view=o365-worldwide

Topic 3, A. Datum Corporation

A Datum Corporation is an energy company that has offices across North America and 3,000 employees.

A Datum has the offices shown in the following table.

The office in Calgary has a 1 -Gbps internet circuit. The offices in San Diego and New York have 100-

Mbps internet circuits. The field site in Edmonton has a 3-Mbps internet circuit.

A Datum has the following departments:

• Information technology (IT)

• Project management

• Marketing

A Datum recently purchased a Microsoft 365 E5 subscription that has the Microsoft Teams Domestic Calling Plan add-on. All users are assigned Microsoft 365 E5 and Microsoft Teams Domestic Calling Plan licenses and Calling Plans is deployed.

Azure AD has the default Cross-tenant access settings configured.

The Teams policies settings are configured as shown in the following exhibit

The Teams client is deployed to a non-persistent Virtual Desktop infrastructure (VDI) used by the project management department.

Allow guest access in Teams is set to Off.

The Microsoft Viva Connections app is deployed to all users.

A Datum identifies the following issues:

• An executive at the San Diego office reports that video drops during Teams meetings.

• The Edmonton field site has limited bandwidth, and users report poor audio during Teams calls and meetings.

• Users in the project management department report that they cannot give or take control during Teams calls and meetings while sharing their VDl desktop.

A Datum plans to implement the following changes:

• Configure the media bit rate settings for the users at the Edmonton field site. The settings must apply only to the users while they are at the site, but NOT when they are at a different office.

• Create a Teams channel to enable the project management department to collaborate with the IT department on a device upgrade project.

• Implement a pilot rollout of Operator Connect for the users in the New York office. A port request was accepted already.

• Create a Teams channel for the marketing department for external collaboration.

• Rename the Viva Connections icon as Start portal.

A Datum identifies the following technical requirements:

• The marketing department requires that all the files shared by using Teams remain available for at least three years after deletion.

• The marketing department must be able to apply a watermark to content and video shared dunng Teams meetings.

• All users require indefinite access to training videos recorded in Teams by the IT department

• All access to Teams and shared resources must use the principle of least privilege.

• Guest access must remain disabled.

HOTSPOT

You need to configure a policy for the IT department to meet the technical requirements for training videos.

How should you complete the PowerShell cmdlet? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

HOTSPOT

You need to implement the planned changes for the marketing department and the project management department. The solution must meet the technical requirements.

Which type of channel should you use for each department? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point

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Correct Answer:

You need to implement the planned changes for the marketing department.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution

You need to ensure that file sharing during Teams chats meets the technical requirements of the marketing department.

What should you do?

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DRAG DROP

You need to implement the planned changes for Viva Connections.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Reveal Solution Hide Solution

Correct Answer:

You need to resolve the issue reported by the project management department users.

What should you do?

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Which license should you purchase to meet the technical requirements of the marketing department to apply a watermark?

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Topic 4, Misc, Questions

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription.

You plan to configure the environment to allow external users to collaborate in Microsoft Teams by using guest access.

The company implements a new security policy that has the following requirements:

✑ Only guest users from specific domains must be allowed to connect to collaborate by using Microsoft Teams.

✑ Guest users must be prevented from inviting other guests.

You need to recommend a solution to meet the security policy requirements.

Solution: From the Microsoft Teams admin center, you modify the global meeting policy.

Does this meet the goal?

Reveal Solution Hide Solution

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription.

You plan to configure the environment to allow external users to collaborate in Microsoft Teams by using guest access.

The company implements a new security policy that has the following requirements:

Only guest users from specific domains must be allowed to connect to collaborate by using Microsoft Teams.

Guest users must be prevented from inviting other guests.

You need to recommend a solution to meet the security policy requirements.

Solution: From PowerShell, you run the New-AzureADPolicy and Set-AzureADPolicy cmdlets.

Does this meet the goal?

Reveal Solution Hide Solution

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription.

You plan to configure the environment to allow external users to collaborate in Microsoft Teams by using guest access.

The company implements a new security policy that has the following requirements:

Only guest users from specific domains must be allowed to connect to collaborate by using Microsoft Teams.

Guest users must be prevented from inviting other guests.

You need to recommend a solution to meet the security policy requirements.

Solution: From the Azure Active Directory, you modify the External collaboration settings.

Does this meet the goal?

Reveal Solution Hide Solution

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription that uses an Azure Active Directory (Azure AD) tenant named contoso.com.

You need to prevent guest users in the tenant from using cameras during Microsoft Teams meetings.

Solution: From the Azure Active Directory admin center, you modify the External collaboration settings.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription that uses an Azure Active Directory (Azure AD) tenant named contoso.com.

You need to prevent guest users in the tenant from using cameras during Microsoft Teams meetings.

Solution: From Microsoft Teams admin center, you modify the External collaboration settings.

Does this meet the goal?

Reveal Solution Hide Solution

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription that uses an Azure Active Directory (Azure AD) tenant named contoso.com.

You need to prevent guest users in the tenant from using cameras during Microsoft Teams meetings.

Solution: From the Microsoft 365 admin center, you modify the Sharing settings.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription.

You need to prevent a user named User1 from permanently deleting private chats in Microsoft Teams.

Solution: You place the mailbox of User1 on Litigation Hold.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription.

You need to prevent a user named User1 from permanently deleting private chats in Microsoft Teams.

Solution: You create an In-Place Hold for the Microsoft SharePoint site used by Microsoft Team.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription.

You need to prevent a user named User1 from permanently deleting private chats in Microsoft Teams.

Solution: You place the group mailboxes used by Microsoft Teams on Litigation Hold.

Does this meet the goal?

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You are a Microsoft Teams administrator for your company.

All the teams used by the company’s legal department must meet the following compliance requirements:

✑ Each team must expire 365 days after it is created.

✑ All team content must be deleted when the team expires.

✑ An administrator must be able to restore deleted team content for 30 days.

What should you do?

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Your company has a Microsoft 365 subscription that contains 20 teams.

You need to ensure that a team named Team1 is identified as Highly Confidential in the Microsoft Teams client.

What should you use?

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Your company has a Microsoft 365 subscription.

You attempt to review call quality by location.

When you sign in to the Microsoft Call Quality Dashboard, you discover that no locations are defined.

You need to ensure that all the call quality information in the dashboard is segmented by location.

What should you do first?

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HOTSPOT

You have a Microsoft Office 365 subscription.

You create a team named Room1.

You need to ensure that Room1 automatically accepts meeting invitations. The solution must prevent meeting invitations from being accepted if the room is unavailable.

How should you complete the PowerShell command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/powershell/module/exchange/mailboxes/set-calendarprocessing?view=exchange-ps

Your company uses Microsoft Teams.

The company has the departments and teams shown in the following table.

You need to recommend a solution to prevent the users in each department from inviting users from other departments to their team.

What should you include in the recommendation?

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Your company has a Microsoft 365 E5 subscription.

The company uses Microsoft Skype for Business Online and plans to upgrade to Microsoft Teams.

The network contains the following devices:

✑ 100 computers that run Windows 10

✑ 50 Android devices

✑ 50 iPhone devices

All the devices have the Skype for Business app installed.

You need to deploy Microsoft Teams to all the devices.

What should you do?

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Your company has a Microsoft 365 subscription that contains several teams.

The company’s security policy states that an administrator must be notified when a new team is created by using the Build a team from scratch option.

You need to configure the environment to meet the security policy requirement.

What should you do?

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Users report poor quality during Microsoft Teams audio conferences.

You run a network trace during an audio conference from a user’s device as shown in the following exhibit.

What causes the poor quality of the audio conferences?

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Your company has a Microsoft 365 subscription.

All users have a computer that runs Windows 10 and has Microsoft Teams installed.

A user reports the following issues:

✑ Users lose their connection during screen sharing.

✑ The user selection process takes too long to complete.

✑ The Microsoft Teams client crashes and restarts automatically.

You need to view the Microsoft Teams debug logs to troubleshoot the issues.

What should you do?

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HOTSPOT

You open the Microsoft Call Quality Dashboard as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

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Correct Answer:

You have an Active Directory user named User1.

You need to ensure that User1 can view the following reports:

✑ Microsoft Teams user activity report

✑ Microsoft Teams device usage report

✑ The solution must limit the ability of User1 to make changes to Microsoft 365 services.

Which role should you assign to User1?

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HOTSPOT

Your company plans to migrate to Microsoft Teams from Microsoft Skype for Business Online. The org-wide coexistence mode for Microsoft Teams is set to Teams Only.

The company has two named User1 and User2.

You need to implement a migration solution that meets the following requirements:

✑ User1 must be able to chat and create meetings by using Skype for Business only.

✑ User1 must be able to read and post messages by using Microsoft Teams channels.

✑ User2 must use Microsoft Teams only.

How should you complete the PowerShell command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsupgradepolicy?view=skype-ps

Your company has a Microsoft 365 subscription.

The company deploys Microsoft Teams for 5,000 users.

You need to generate a report that contains the following information:

– The number of active Microsoft Teams users during the last seven days.

– The number of active team channels during the last seven days.

Which usage reports should you run?

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Your company has a Microsoft Office 365 subscription.

The company has a Microsoft Teams group named Group1.

You need to remove inactive users from Group1. The members of Group1 must be validated every month.

What should you use?

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HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

You need to configure Microsoft Teams to meet the following requirements:

✑ Ensure that calls to the company’s sales department are routed to multiple users in the sales department.

✑ Ensure that calls to the company’s marketing department are routed to multiple users in the marketing department.

✑ Outside of business hours, ensure that calls from PSTN users receive a custom greeting.

✑ During business hours, ensure that calls from PSTN users can be received by the sales and marketing department users.

What is the minimum number of auto attendants and call queues you should configure to meet the requirements? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/what-are-phone-system-auto-attendants

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

HOTSPOT

Your company has a Microsoft 365 subscription.

You need to configure Microsoft Teams to meet the requirements shown in the following table.

What should you configure for each requirement!? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

HOTSPOT

Your company has a Microsoft 365 subscription.

You need to configure Microsoft Teams to meet the requirements shown in the following table.

What should you configure for each requirement!? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution

Correct Answer:

Explanation:

HOTSPOT

Your company has a Microsoft 365 subscription.

You need to configure Microsoft Teams to meet the requirements shown in the following table.

What should you configure for each requirement!? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution

Correct Answer:

Explanation:

HOTSPOT

Your company has a Microsoft 365 subscription.

You need to configure Microsoft Teams to meet the requirements shown in the following table.

What should you configure for each requirement!? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution

Correct Answer:

Explanation:

Your company has a Microsoft Office 365 subscription.

The company has the departments and teams shown in the following table.

You need to recommend which policies must be created to meet the following requirements: Users in the HR department must be prevented from sending messages marked as Urgent. Users in the finance department must be able to send messages marked as Urgent. Users in the finance department must be able to delete sent messages.

The solution must only affect the HR department users and the finance department users.

What is the minimum number of policies you should recommend?

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HOTSPOT

Your company has a Microsoft Office 365 subscription.

The company has offices in France, United States, and Belgium.

You plan to implement Phone System to meet the following requirements:

✑ The office in Belgium must use SIP trunks from the current telecommunication provider.

✑ The office in France must integrate the phone number range and an on-premises IP-PBX.

✑ The office in the United States must minimize the infrastructure required to deploy the planned Phone System.

You need to recommend which PSTN connectivity meets the requirements.

Which PSTN connectivity should you recommend for each office? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Your company has a Microsoft 365 subscription.

A user invites an external user to join a Microsoft Teams meeting by using a Microsoft Outlook Meeting invitation.

The external user cannot join the meeting.

You need to ensure that all external users can join Microsoft Team meetings.

What should you do from the Microsoft Teams admin center?

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HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

You need to configure the environment to the meet the following requirements:

✑ Only users in the company’s sales department must have Call forwarding and simultaneous ringing to external phone numbers set to Off.

✑ Only users in the marketing department must have Inbound calls can be routed to call groups set to Off.

✑ All outbound calls to the PSTN must use the auto attendant number as the caller ID.

What is the minimum number of policies that should be created? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Your company has a Microsoft 365 subscription.

A user named User5 cannot establish call from Microsoft Teams.

You review the Microsoft Teams client for User5 and discover that the dial pad is unavailable.

Other users at the company can establish calls successfully.

You need to ensure that User5 can establish calls.

Which two actions should you perform? Each correct answer represents part of the solution. NOTE: Each correct selection is worth one point.

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Your company has a Microsoft 365 subscription.

The company plans to host Microsoft Teams live events for groups of users larger than 5,000.

You need to recommend a solution that minimizes the bandwidth required to stream the events.

What should you include in the recommendation?

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Your company has a Microsoft 365 subscription.

You need to prevent users from using Microsoft Teams to communicate with users in a partner company that uses an email domain named litewareinc.com.

What should you do from the Microsoft Teams admin center?

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Your company has a Microsoft 365 subscription.

The company has a main office in Chicago.

The company opens a new office in Toronto that has 500 users.

You need to ensure that the correct address is available to emergency responders.

What should you do?

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Your company has a Microsoft 365 tenant.

Guest users report that they cannot access files or Microsoft OneNote from Microsoft Teams. The guest users can access channels, chats, and conversations.

You need to ensure that the guest users can access the files and OneNote from Microsoft Teams.

For what should you configure external sharing?

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You company has a Microsoft 365 subscription that uses Phone System and Calling Plans.

You plan to implement a toll phone number for the helpdesk.

You need to implement the following call features for the helpdesk phone number:

✑ Must include a greeting and hold music

✑ Must bypass menu options when a call is established to the helpdesk

What two resources should you create? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

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You have an org wide team named Team1.

The members of Team1 report that they receive an excessive amount of notifications from channel messages.

You need to reduce the amount of notifications by implementing the following changes:

✑ Allow only global administrators to create new posts in the General channel.

✑ Prevent @members for the org-wide team members.

Which two actions should you perform from the Microsoft Teams client? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

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Your company has a Microsoft 365 subscription.

From the Microsoft Teams client, you review the teams shown in the exhibit. (Click the Exhibit tab.)

Members of the Retail team report that they cannot create channels.

You need to ensure that the Retail team members can create channels.

Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

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Your company has a Microsoft subscription.

The Microsoft 365 tenant uses a domain named contoso.com.

You need to ensure that team channels can receive email only from users in the company and email addresses that use an email domain named @fabrikam.com.

What should you modify?

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Your company has a Microsoft 365 subscription that contains a team named Sales.

You need to recommend a solution to ensure that all guest users who are members of Sales receive an email message each year to verify that they want to remain in the team.

What should you include in the recommendation?

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HOTSPOT

Your company has a Microsoft Office 365 subscription.

The company has three departments. Each department contains a group as shown in the following table.

You plan to create a team for each group.

You need to ensure that a team can be created for each group. The solution must minimize administrative effort.

What should you do to each group? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

DRAG DROP

Your company has a custom Microsoft Teams app named App1.

You need to deploy App1. The solution must ensure that App1 appears as the first item on the app bar of the Microsoft Teams client.

Which four actions should you perform in sequence? To answer, move the actions from the list of actions to the answer area and arrange them in the correct order.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/teams-custom-app-policies-and-settings

Your company has a Microsoft 365 subscription.

You have a team that uses the following dynamic rule.

Which user will be included in the group?

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Your company has a Microsoft 365 subscription.

The company has a group named Sales.

You need to configure Microsoft Teams for the Sales group.

The solution must meet the following requirements:

✑ Ensure that only the Activity, Shifts, Chat, and Calling apps are always visible in the app bar of the Microsoft Teams client.

✑ Prevent only the users in the company’s sales department from adding other apps to Microsoft Teams.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

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Your company has a Microsoft 365 subscription.

The company uses Microsoft Teams.

You need to ensure that only Microsoft apps can be used in Microsoft Teams.

What should you do from the Microsoft Teams admin center?

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HOTSPOT

You are Microsoft Teams administrator for your company.

You have the Org-wide app settings shown in the App Settings exhibit. (Click the App Settings tab.)

The company’s global app permission policy is configured as shown in the Permission Policy exhibit. (Click the Permission Policy tab.)

The company’s global app setup policy is configured as shown in the Setup Policy exhibit. (Click the Setup Policy tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies

https://office365itpros.com/2019/08/12/using-teams-app-permission-policies/

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You have a Microsoft 365 subscription that contains several Microsoft SharePoint Online sites.

You need to ensure that the content stored in a SharePoint modern team site named Sales is available from Microsoft Teams. The solution must ensure that when a new channel is added to a team, a folder for the channel is created in the Sales site.

Solution: From a team, you add a tab for the Sales site.

Does this meet the goal?

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You have a Microsoft 365 subscription that contains several Microsoft SharePoint Online sites.

You need to ensure that the content stored in a SharePoint modern team site named Sales is available from Microsoft Teams. The solution must ensure that when a new channel is added to a team, a folder for the channel is created in the Sales site.

Solution: From the Microsoft Teams client, you create a new team and select Create from an existing Office 365 group or team.

Does this meet the goal?

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After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You have a Microsoft 365 subscription that contains several Microsoft SharePoint Online sites.

You need to ensure that the content stored in a SharePoint modern team site named Sales is available from Microsoft Teams. The solution must ensure that when a new channel is added to a team, a folder for the channel is created in the Sales site.

Solution: From the Sales site, you use the Create a Team option.

Does this meet the goal?

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You company has a Microsoft 365 subscription and a Virtual Desktop Infrastructure (VDI) solution.

The company’s Microsoft Teams upgrade policy is set to Teams only coexistence mode.

You deploy the Microsoft Installer (MSI) package for Microsoft Teams to the VDI solution.

Several months later, users of the VDI solution report that their workstation is missing several new Microsoft Teams features.

You need to ensure that the VDI solution users can use the new Microsoft Teams features.

Solution: You run the Grant-CsTeamsUpgradePolicy cmdlet and specify the -PolicyName parameter.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might

have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You company has a Microsoft 365 subscription and a Virtual Desktop Infrastructure (VDI) solution.

The company’s Microsoft Teams upgrade policy is set to Teams only coexistence mode.

You deploy the Microsoft Installer (MSI) package for Microsoft Teams to the VDI solution.

Several months later, users of the VDI solution report that their workstation is missing several new Microsoft Teams features.

You need to ensure that the VDI solution users can use the new Microsoft Teams features.

Solution: You uninstall the Microsoft Teams MSI package, and then reinstall a new Microsoft Teams MSI package.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You company has a Microsoft 365 subscription and a Virtual Desktop Infrastructure (VDI) solution.

The company’s Microsoft Teams upgrade policy is set to Teams only coexistence mode.

You deploy the Microsoft Installer (MSI) package for Microsoft Teams to the VDI solution.

Several months later, users of the VDI solution report that their workstation is missing several new

Microsoft Teams features.

You need to ensure that the VDI solution users can use the new Microsoft Teams features.

Solution: You run the Get-WUInstall cmdlet and specify the -AcceptAll parameter.

Does this meet the goal?

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You company has a Microsoft 365 subscription that contains the teams shown in the following exhibit.

Guest users report that they cannot create posts in Monthly Reports.

You need to ensure that the guest users can post to Monthly Reports.

What should you do?

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Your company has a Microsoft 365 subscription.

All users have computers that run Windows 10. The computers are joined to Azure Active Directory (Azure AD) and enrolled in Microsoft Intune. All the users are standard users.

The company plans to start using Microsoft Teams.

You need to deploy the Microsoft Teams client to the computers.

What should you use?

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DRAG DROP

Your company has a Microsoft 365 subscription.

You need to prevent guest users from creating or updating channels.

How should you complete the PowerShell script? To answer, drag the appropriate options to the correct targets. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/powershell/module/teams/get-team?view=teams-ps

https://docs.microsoft.com/en-us/powershell/module/teams/set-team?view=teams-ps

HOTSPOT

Your company has a Microsoft Office 365 subscription.

All users use an email domain named @adatum.com.

You have the guest access settings shown in the Guest Access exhibit. (Click the Guest Access tab.)

You have the organizational relationship settings shown in the Organizational Relationship exhibit. (Click Organizational Relationship tab.)

You have a meeting policy that is configured as shown in the Meeting Policy exhibit. (Click the Meeting Policy tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/azure/active-directory/b2b/allow-deny-list

You manage the Microsoft Teams environment for your company.

Several users report poor call quality.

You need to ensure that a user named Admin5 can review the call quality metrics of all the users at the

company. The solution must use the principle of least privilege.

Which role should you assign to Admin5?

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HOTSPOT

Your company has a Microsoft Office 365 subscription.

A user reports that a conference call on October 2 had poor audio quality.

You view the call history as shown in the Call History exhibit. (Click the Call History tab.)

You view the call analytics as shown in the Call Analytics exhibit. (Click the Call Analytics tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Correct Answer:

Your company deploys a Quality of Service (QoS) solution to its network.

You recently deployed Microsoft Teams for all users. Each user uses a domain-joined computer that runs Windows 10.

The users report poor audio quality when they use Microsoft Teams from the network.

You discover that the media traffic from Microsoft Teams is NOT processed by the QoS solution.

You need to ensure that all the media traffic is processed by the QoS solution.

Which two actions should you perform? Each correct solution presents part of the solution. NOTE: Each correct selection is worth one point.

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HOTSPOT

You have a Microsoft 365 subscription.

You need to create the call queues shown in the following table.

Which routing method should you configure for each call queue? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

Your company has a Microsoft 365 subscription.

You plan to enable users to book meetings in several of the company’s conference rooms by using the Microsoft Teams client.

You need to create the required resources in Microsoft 365 for the conference rooms.

What should you create for each conference room?

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You plan to implement a pilot project on Phone System for 100 users.

The pilot project will use a Microsoft Calling Plan.

You need to ensure that the users can establish calls to the PSTN.

Which cmdlets should you run?

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HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

Two employees have the user account shown in the following table.

The employees are leaving the company.

You need to ensure that the phone numbers can be reassigned to other employees as quickly as possible.

What should you use for each employee? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

Two employees have the user account shown in the following table.

The employees are leaving the company.

You need to ensure that the phone numbers can be reassigned to other employees as quickly as possible.

What should you use for each employee? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

Two employees have the user account shown in the following table.

The employees are leaving the company.

You need to ensure that the phone numbers can be reassigned to other employees as quickly as possible.

What should you use for each employee? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

You company has a Microsoft Office 365 subscription.

Users in the company’s sales department frequently invite guest users to meetings.

You need to ensure that when the sales department users invite guest users to meetings, the guest users are admitted by default. The solution must only apply to the sales department users.

Which two actions should you perform? Each correct solution presents part of the solution. NOTE: Each correct selection is worth one point.

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Your company has a Microsoft 365 subscription.

You have a Microsoft Teams team named Sales that is set to Private.

Users report that they can view the Sales team from a list of suggested teams.

You need to hide the team from the list of suggested teams.

What should you do from the Microsoft Teams client?

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You network contains an on-premises Active Directory domain that syncs to a Microsoft 365 subscription.

From the Microsoft Teams client, you create a new team named Sales.

You need to ensure that the team includes all users in the company’s sales department. The solution must ensure that the new employees hired for the sales department are added automatically to the team.

Which tool should you use to configure the membership of the Sales group?

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You are a Microsoft Teams administrator for your company.

The company creates a new Microsoft Teams app named App1. A developer packages App1 as a ZIP file.

You need to ensure that App1 can be uploaded as a ZIP package to Microsoft Teams.

Which Apps setting should you turn on?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

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Your company has 10 offices in North America and Europe.

The company has 5,000 users.

You plan to deploy Microsoft Teams for all the users.

You run a pilot project for the planned deployment.

You need to identify the network packet loss from the pilot computers to Microsoft Teams during calls.

Solution: From the Microsoft Teams admin center, you review the Microsoft Call Quality Dashboard.

Does this meet the goal?

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After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has 10 offices in North America and Europe.

The company has 5,000 users.

You plan to deploy Microsoft Teams for all the users.

You run a pilot project for the planned deployment.

You need to identify the network packet loss from the pilot computers to Microsoft Teams during calls.

Solution: You run the Network Testing Companion.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has 10 offices in North America and Europe.

The company has 5,000 users.

You plan to deploy Microsoft Teams for all the users.

You run a pilot project for the planned deployment.

You need to identify the network packet loss from the pilot computers to Microsoft Teams during calls.

Solution: From the Microsoft Teams admin center, you select Analytics & reports.

Does this meet the goal?

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Your company has a Microsoft 365 tenant that uses Microsoft Skype for Business Online.

All users connect to Skype for Business Online by using computers that run Windows 10.

You plan to upgrade all the users from Skype for Business Online to Microsoft Teams.

You need to ensure that the Microsoft Teams client is installed automatically on all the computers.

What should you do from the Teams admin center?

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HOTSPOT

Your company has a Microsoft 365 subscription.

The company’s only messaging policy is a global messaging policy configured as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/messaging-policies-in-teams

Your company has five offices. Each office has a unique phone number.

You plan to deploy Phone System to all the offices.

You need to ensure that each office has a unique greeting message for the weekdays and a unique greeting message for the weekends. The solution must minimize administrative effort.

What should you create?

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HOTSPOT

Your company has a Microsoft 365 subscription. You add guest users to the organization.

The company’s global live event policy is configured as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/set-up-for-teams-live-events