HOTSPOT

You are a business process analyst using Dynamics 365 Finance.

You develop business processes for your organization.

You need to review standard business processes from similar industries and make modifications for your organization.

Which business process libraries in Lifecycle Services should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

References: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/creating-editing-browsing

DRAG DROP

You are using Dynamics 365 Finance and preparing for a service update.

You must test the following solution components:

✑ Sales order entry process

✑ Dynamics 365 Finance custom development

You need to determine which type of testing is required for the solution components.

Which testing types should you use? To answer, drag the appropriate testing types to the correct solution components. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Graphical user

interface, text, application

Description automatically generated

HOTSPOT

You receive an error when importing data into the pilot instance. You need to troubleshoot the error.

What should you do first?

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Correct Answer:

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company’s Dynamics 365 Commerce production instance is updated monthly as new versions of the software are released.

The company needs to identify any potential issues in new releases. They do not have developers to help with this initiative.

You need to implement a way to regression test scenarios.

Solution: Use the Regression Suite Automation Testing (RSAT) framework with Azure DevOps to create regression test scenarios for critical business processes.

Does the solution meet the goal?

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You set up Dynamics 365 for Finance and Operations.

Your organization will use email with the application.

You need to ensure that email will be sent using typical secure settings.

What setting must be set up as specified?

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You are preparing to migrate data into Dynamic 365 Supply chain management.

You need to identify which tool to use for data migration activities. NOTE: Each correct selection is worth one point.

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DRAG DROP

Your company is using a highly customized version of Dynamics 365 for Finance and Operations.

You have identified a new hotfix that will correct several important issues that have caused many user complaints.

You need to determine whether the hotfix will break any customizations.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Correct Answer:

Explanation:

References: https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/migration-upgrade/install-metadata-hotfix-package

HOTSPOT

You are configuring a new Dynamics 365 app deployment for a company.

The company has the following requirements:

✑ Create a rewards program for customers.

✑ Manage long-term relationships with customers through clienteling.

✑ Manage customer ledger entries to reconcile payments.

You need to select the appropriate app to use.

Which app should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Correct Answer:

Explanation:

Box 1: Dynamics 365 Commerce

Loyalty programs can help increase customer loyalty by rewarding customers for their interactions with the retailer’s brand. In Dynamics 365 Commerce, you can set up simple or complex loyalty programs that apply across your legal entities in any commerce channel.

You can set up your loyalty program so that they include the following options.

* Set up multiple types of rewards that you offer in your loyalty programs, and track participation in your loyalty programs.

* Etc.

Box 2: Dynamics 365 Commerce

You can manage clienteling in Dynamics 365 Commerce.

Clienteling empowers sales associates to become trusted advisors and establish long-term relationships with their customers. Dynamics 365 Customer Insights helps organizations to gather disparate data, be it from transactional, observational, or behavioral sources, to gain a unified view of customers, and derive intelligent insights that drive key business processes.

Box 3: Dynamics 365 Finance

Use Dynamics 365 Finance to manage customer ledger entries to reconcile payments

CORRECT TEXT

You are a functional consultant for Contoso Entertainment System USA (USMF).

USMF plans to create reports for executives. The reports will compare the sales from a month this year to the sales from the same month last year.

You need to prepare the date intervals for the planned reports.

To complete this task, sign in to the Dynamics 365 portal.

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You are preparing to morale data into Dynamics 365 Finance from an older system.

You must assign customer to specific receivables accounts by region. A custom field within the older system exists to assign the customer to a region.

You need to mac the customer data.

What should you do?

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