Microsoft MB-280 Microsoft Dynamics 365 Customer Experience Analyst Online Training
Microsoft MB-280 Online Training
The questions for MB-280 were last updated at Mar 07,2025.
- Exam Code: MB-280
- Exam Name: Microsoft Dynamics 365 Customer Experience Analyst
- Certification Provider: Microsoft
- Latest update: Mar 07,2025
Question #41
You are a marketing automation consultant.
Your customer wants to understand the benefits of using the query assist feature in Dynamics 365 Customer Insights – Journeys.
Why might your customer want to use this feature?
- A . Using the natural language feature allows marketers to build segments using simple words to specify what audience they want to target.
- B . When looking at a marketing journey created by another user, the natural language feature makes it easier to understand the logic of the journey and decide whether it meets the campaign goals.
- C . Using the natural language feature allows marketers to search Dataverse to retrieve single records using a right-hand pane on the model-driven app
- D . When looking at a segment created by another user, the natural language feature makes it easier to identify which journeys the segment is used in.
Question #42
You created and published lead scoring models in the Dynamics 365 Customer insights – Journeys application.
Your marketing team members inform you that they are NOT able to view the lead scoring insights.
You confirm the lead scoring models are published and are Live.
You need the marketing team to be able to view the lead scoring insights.
- A . Re-publish the lead scoring models to allow the system to capture the insights.
- B . Assign the Lead Score Viewer security role to the users.
- C . Set all leads to Active state to capture the insights.
- D . Set automatic lead scores cleanup to No lo capture the scoring.
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