Microsoft MB-280 Microsoft Dynamics 365 Customer Experience Analyst Online Training
Microsoft MB-280 Online Training
The questions for MB-280 were last updated at Mar 07,2025.
- Exam Code: MB-280
- Exam Name: Microsoft Dynamics 365 Customer Experience Analyst
- Certification Provider: Microsoft
- Latest update: Mar 07,2025
You need to ensure the active stage of the business process flow is visible in the view.
Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. Choose two.
- A . Add a page for the Onboard new pet table to the Sales Professional app.
- B . Add columns from the stable to the Active Onboard new pet view.
- C . Add columns from the Pet table to the All Onboard new pet view.
- D . Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.
You need to ensure the active stage of the business process flow is visible in the view.
Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. Choose two.
- A . Add a page for the Onboard new pet table to the Sales Professional app.
- B . Add columns from the stable to the Active Onboard new pet view.
- C . Add columns from the Pet table to the All Onboard new pet view.
- D . Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.
You need to ensure the active stage of the business process flow is visible in the view.
Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. Choose two.
- A . Add a page for the Onboard new pet table to the Sales Professional app.
- B . Add columns from the stable to the Active Onboard new pet view.
- C . Add columns from the Pet table to the All Onboard new pet view.
- D . Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.
You need to ensure the active stage of the business process flow is visible in the view.
Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. Choose two.
- A . Add a page for the Onboard new pet table to the Sales Professional app.
- B . Add columns from the stable to the Active Onboard new pet view.
- C . Add columns from the Pet table to the All Onboard new pet view.
- D . Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.
You need to ensure the active stage of the business process flow is visible in the view.
Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. Choose two.
- A . Add a page for the Onboard new pet table to the Sales Professional app.
- B . Add columns from the stable to the Active Onboard new pet view.
- C . Add columns from the Pet table to the All Onboard new pet view.
- D . Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.
You need to ensure the active stage of the business process flow is visible in the view.
Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. Choose two.
- A . Add a page for the Onboard new pet table to the Sales Professional app.
- B . Add columns from the stable to the Active Onboard new pet view.
- C . Add columns from the Pet table to the All Onboard new pet view.
- D . Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.
Replace the current online form used by their team to capture new leads. The new form should automatically handle duplicates using the rules the team currently applies manually.
You need to update the role configuration for the digital sales team to enable the capability requested.
What two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point. Choose two.
- A . Grant View Audit Summary permissions to the Digital seller security role.
- B . Assign the Sales Copilot user role to the members of the digital sales team.
- C . Grant View Audit History permissions to the Digital seller security role.
- D . Grant View Audit Partitions permissions to the Digital seller security role.
DRAG DROP
You need to configure a new Customer Insights – Journeys form to satisfy the digital sales team lead’s request.
Which five required actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.
You need to build a trigger-based journey to send the "Getting started" emails requested by the global sales lead.
Which trigger should you use to start the journey?
- A . Dataverse record change trigger
- B . Custom trigger with lead profile data
- C . Custom trigger with contact profile data
- D . Email Link Clicked interaction trigger
HOTSPOT
BDM1 has returned from vacation and needs to catch up on their scheduled tasks and activities.
Which two items can BMD1 select to see a reminder card for the meeting BDM2 scheduled in the assistant? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
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