Microsoft MB-240 Microsoft Dynamics 365 for Field Service Online Training
Microsoft MB-240 Online Training
The questions for MB-240 were last updated at Dec 19,2024.
- Exam Code: MB-240
- Exam Name: Microsoft Dynamics 365 for Field Service
- Certification Provider: Microsoft
- Latest update: Dec 19,2024
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
- A . VoC C Process Survey Response
- B . VoC C Close Survey Activity
- C . VoC C Process NPS Response
- D . VoC C Process Face Response
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