Many analysts and researchers have written about understanding resistance in order to bring about successful and enduring changes in an organisation.

Many analysts and researchers have written about understanding resistance in order to bring about successful and enduring changes in an organisation.

One writer wrote that "An issue is held in balance by the interaction of two opposing sets of forces – those seeking to promote change (driving forces) and those attempting to maintain the status quo (restraining forces)". Select this writer.
A . Kurt Lewin
B . John Kotter
C . Rosabeth Kanter
D . Peter Drucker

View Answer

Answer: A