Major Issue Management uses which one of the following capabilities?

exams CIS-CSM V3 CIS-CSM exam 0 Comments

Major Issue Management uses which one of the following capabilities?
A . Governance Risk and Control
B . Targeted Communications
C . Asset management
D . Record producers

Answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/major-issue-management.html