Major Issue Management uses which one of the following capabilities?
Major Issue Management uses which one of the following capabilities?
A . Governance Risk and Control
B. Targeted Communications
C. Asset management
D. Record producers
Answer: B
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/major-issue-management.html
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