The executive identified that there would be a benefit to the construction companies as their working time lost due to accidents would be reduced. This was included as a benefit to ABC Company in the business case for the Health and Safety Training Project.
Is this appropriate, and why?
A . Yes, because the benefits to the customer are an essential part of business justification for a project.
B . Yes, because both tangible and intangible benefits should be included in the business case.
C . No, because ABC Company will not achieve their benefits if construction companies do not book the courses.
D . No, because it is the customer’s benefits that should be used to justify the project business case.
Answer: A
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