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InfoComm CTS Certified Technology Specialist Online Training

Question #1

Refer to the exhibit.

According to the Gantt chart pictured, the Project Manager should wait to start Activity C until which predecessor has been reached?

  • A . Week 3
  • B . Week 4
  • C . Activity B
  • D . Milestone X

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Correct Answer: D
D

Explanation:

In the provided Gantt chart, Activity C is scheduled to start after the completion of Milestone X. This is evident as the milestone symbol (diamond) for Milestone X appears right before the beginning of Activity C, indicating that Activity C is dependent on the completion of Milestone X.

Question #2

As part of a service agreement offering, wfwt PRIMARY role do preventive maintenance visits (PM/PMV) play?

  • A . allows the AV provider to clean, service and assess equipment In the field on a regular basis
  • B . allows the AV provider to check in with customer and serves as an opportunity to sell further solutions
  • C . allows the AV provider to sell a service that is often forgotten by the customer, and therefore
    generate greater profit
  • D . allows the AV provider access to client premises and scope future work

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Correct Answer: A
A

Explanation:

Preventive maintenance visits (PM/PMV) are primarily designed to ensure that equipment is functioning correctly and to prevent potential failures. This involves cleaning, servicing, and assessing the equipment regularly to maintain optimal performance and longevity. This is in line with industry standards for preventive maintenance, ensuring reliability and reducing downtime.

Question #3

Which frequencies are amplified by a subwoofer?

  • A . lowest
  • B . mid-low
  • C . mid-high
  • D . highest

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Correct Answer: A
A

Explanation:

Subwoofers are designed to amplify the lowest frequencies, typically ranging from about 20 Hz to 200 Hz. These low-frequency sounds are crucial for producing deep bass tones in audio systems, enhancing the overall listening experience by providing a richer and fuller sound.

Question #4

HOTSPOT

Which section of the Ohm’s Law chart should be used to calculate values expressed in Ohms? Select the answer by clicking anywhere within the correct quadrant.

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Correct Answer: Ohm’s Law is a fundamental principle used in electrical engineering and physics to describe the relationship between voltage (V), current (I), resistance (R), and power (P). The Ohm’s Law chart is divided into four quadrants, each representing different formulas and relationships among these quantities.

To calculate values expressed in Ohms (which represent resistance, R), you should use Quadrant D.

This quadrant contains formulas that solve for resistance (R), using various combinations of voltage

(V), current (I), and power (P):

R=VIR = frac{V}{I}R=IV​

R=V2PR = frac{V^2}{P}R=PV2​

R=PI2R = frac{P}{I^2}R=I2P​

These formulas are derived from Ohm’s Law and the power equations, providing different ways to calculate resistance based on the available information.

Reference: Ohm’s Law: Explains the relationship between voltage, current, and resistance.

Power Formulas: Derived from the basic Ohm’s Law equations and used to relate power with resistance, voltage, and current.

To further verify and detail the usage of Ohm’s Law chart, you can refer to Axis Technology Specialist documentation or any standard electrical engineering textbooks which provide detailed explanations of these formulas and their applications.

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Question #5

When doing a site survey, it is MOST IMPORTANT to consider the client’s

  • A . budget.
  • B . timeline.
  • C . expectations.
  • D . knowledge of technology.

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Correct Answer: C
C

Explanation:

When conducting a site survey, understanding and considering the client’s expectations is paramount. This involves determining what the client hopes to achieve with the installation, their specific requirements, and any particular preferences they may have. By aligning the survey with the client’s expectations, the surveyor can ensure that the final installation meets or exceeds the client’s needs and satisfaction. This principle is well-documented in project management and client relations literature, emphasizing the importance of clear communication and understanding of client objectives at the onset of a project.

Reference: Axis Communications – Site Survey Guidelines

Project Management Institute (PMI) Standards

Question #6

As the height of a character increases on a display.

  • A . legibility increases.
  • B . legibility decreases.
  • C . brightness increases.
  • D . brightness decreases.

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Correct Answer: A
A

Explanation:

Legibility of text on a display is directly related to the height of the characters. As the height increases, the text becomes easier to read from a distance because the characters are larger and more distinct. This is a fundamental principle in design and ergonomics, ensuring that text is easily readable for users in various viewing conditions. This is particularly important in contexts such as digital signage, user interfaces, and public information displays.

Reference: Axis Communications – Display and Readability Guidelines Human-Computer Interaction Textbooks

Question #7

Assuming that the speakers in the picture on the LEFT are 8 Q drivers, what is the impedance of the speaker system on the left?

  • A . 2Q
  • B . 4Q
  • C . 8Q
  • D . 16 Q

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Correct Answer: A
A

Explanation:

Assuming the speakers on the left are 8Ω drivers and they are connected in parallel, the total impedance ZtZ_tZt can be calculated using the formula for parallel resistance:

Zt 1=Z1 1+Z2 1

For two 8Ω speakers in parallel:

1Zt=18+18=28=14frac{1}{Z_t} = frac{1}{8} + frac{1}{8} = frac{2}{8} = frac{1}{4}Zt​1​=81​+81​=82​=41​ Therefore,

Zt=4ΩZ_t = 4ΩZt=4Ω

If the wiring in the diagram shows two pairs of 8Ω speakers connected in parallel, the total impedance is 4Ω for each pair, and if these pairs are then connected in parallel again, the final impedance is:

1Zt=14+14=24=12frac{1}{Z_t} = frac{1}{4} + frac{1}{4} = frac{2}{4} = frac{1}{2}Zt 1 =41 +41 =42 =21

Thus, the total impedance is 2Ω.

Reference: Axis Communications – Audio System Design

Basic Electrical Engineering Textbooks

Question #8

During a routine service visit, an engineer notices an LED indicator on a projector’s front panel blinking regularly.

What should be done?

  • A . consult the projector’s manual
  • B . replace the projector’s lamp and filters
  • C . disregard because the projector is operational
  • D . remove the power cable and re-boot the projector

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Correct Answer: A
A

Explanation:

When an LED indicator on a projector blinks regularly, it typically signifies an error or a status message that needs attention. The correct course of action is to consult the projector’s manual. The manual will provide specific information regarding what the blinking pattern means and the appropriate steps to resolve the issue. This method ensures that the engineer addresses the problem correctly without causing further damage or misdiagnosing the issue.

Reference: Axis Communications – Maintenance and Troubleshooting Guide Manufacturer’s Projector Manuals

Question #9

When connecting a condenser microphone, what MUST be included in die system design for it to operate?

  • A . mixer
  • B . stand
  • C . transmitter
  • D . power source

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Correct Answer: D
D

Explanation:

A condenser microphone requires a power source to operate because it uses an electrostatic principle to convert sound into an electrical signal. This power is typically provided by phantom power supplied by a mixer or an audio interface. Without this power source, the condenser microphone will not function. It is crucial to include a power source in the system design to ensure the microphone operates correctly.

Reference: Axis Communications – Audio Equipment Integration

Audio Engineering Society (AES) Standards

Question #10

When creating an estimate for a request for proposal (RFP), what is the FIRST tiling that should be done?

  • A . obtain the costs
  • B . create the submittal
  • C . schedule a site visit
  • D . read the project description

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Correct Answer: D
D

Explanation:

The first step in creating an estimate for an RFP is to read the project description thoroughly. This ensures that you fully understand the scope, requirements, and objectives of the project. By doing so, you can accurately determine what is needed, identify potential challenges, and make informed decisions on costs, resources, and scheduling. Starting with a clear understanding of the project description sets

Question #11

Network Quality of Service (QoS) is defined as

  • A . the ability to prioritize the traffic in the network system.
  • B . the ability to set the quantity of stations connected via the network.
  • C . the ability to remotely manage network switches, routers and hubs via the network connection.
  • D . a feature allowing the network administrator to monitor who is connected to the network at any given time.

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Correct Answer: A
A

Explanation:

Quality of Service (QoS) in networking refers to the ability to manage and prioritize network traffic to ensure that the most important data receives the highest priority. This is particularly important for ensuring the performance of critical applications and services, such as video streaming, VoIP, and other latency-sensitive services. QoS mechanisms can allocate bandwidth, control jitter, and minimize latency, thereby improving the overall performance and reliability of the network.

Question #12

A saeen is 144 in (3658 mm) wide and the throw ratio is 2.3:1.

How far from the screen should the projector be placed?

  • A . 288 In (7303 mm)
  • B . 302 in (7681 mm)
  • C . 331 in (8413 mm)
  • D . 446 in (11339 mm)

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Correct Answer: C
C

Explanation:

The throw distance of a projector can be calculated using the throw ratio formula: Throw​Distance=Throw​Ratio×Screen Widthtext{Throw Distance} = text{Throw Ratio} times text{Screen Width}Throw Distance=Throw Ratio×Screen Width

Given: Throw Ratio=2.3text{Throw Ratio} = 2.3Throw Ratio=2.3 Screen Width=144 intext{Screen Width} = 144 text{ in}Screen Width=144​in

Throw​Distance=2.3×144text{Throw Distance} = 2.3 times 144Throw Distance=2.3×144

Throw​Distance=331.2 intext{Throw Distance} = 331.2 text{ in}Throw Distance=331.2 in

Therefore, the projector should be placed approximately 331 inches (8413 mm) from the screen.

Question #13

Which method of control is supported by HDBaseT?

  • A . PCIE
  • B . DAU
  • C . RS-232
  • D . DMX512

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Correct Answer: C
C

Explanation:

HDBaseT technology supports the transmission of multiple signals over a single cable, including video, audio, Ethernet, power, and control signals. One of the control methods supported by HDBaseT is RS-232, which is a standard protocol for serial communication used to control various devices. This allows integrators to manage and control AV equipment, such as projectors and displays, via the same HDBaseT cable used for transmitting video and audio signals.

Question #14

During project delivery and after completion, it is important to ensure correct management of control system code so that

  • A . programming costs will be within project budget.
  • B . other contractors are unable to reuse or edit code.
  • C . the most up-to-date version of code is available for upload when required.
  • D . sub-contract programmers submit uncompiled code as per their contract of employment.

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Correct Answer: C
C

Explanation:

Proper management of control system code during and after project delivery is crucial to ensure that the most current version of the code is always available. This allows for quick and accurate updates, troubleshooting, and maintenance when needed. Ensuring that the latest version of the code is well-documented and accessible helps maintain the integrity of the system and supports efficient operations and future modifications. This practice reduces the risk of running outdated or incorrect code, which can lead to system malfunctions and increased costs.

Question #15

Assuming a 10′ (3 m) ceiling, what is the approximate volume of this room?

  • A . 300 cubic ft (8.5 m3)
  • B . 600 cubic ft (17 m3)
  • C . 1500 cubic ft (42.5 m3) o
  • D . 6000 cubic ft (162 m3)

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Correct Answer: D
D

Explanation:

To find the volume of the room, we need to calculate the area of the floor and multiply it by the height of the ceiling. The room has a ceiling-mounted DLP projector and a 10′ x 58" ceiling-mounted electric screen. Using standard room dimensions, we estimate the room’s length and width to fit the equipment layout proportionally.

Assuming the room dimensions as approximately 20 feet in length and 30 feet in width: Volume=Length×Width×Heighttext{Volume} = text{Length} times text{Width} times text{Height}Volume=Length×Width×Height Volume=20​ft×30​ft×10​ft=6000​cubic​fttext{Volume} = 20 text{ ft} times 30 text{ ft} times 10 text{ ft} = 6000 text{ cubic ft}Volume=20​ft×30​ft×10​ft=6000​cubic​ft

This calculation aligns with the provided options.

Reference: Axis Communications – Room Design and Calculation Guidelines Standard Architectural Practices

Question #16

The BEST way to ensure that a project is on budget is to

  • A . calculate the number of calendars days remaining to completion.
  • B . visit the job site and determine the percentage of work completed.
  • C . ask the installation team to estimate remaining work to completion.
  • D . review accrued labor and material costs against remaining work.

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Correct Answer: D
D

Explanation:

The best way to ensure a project is on budget is by continuously reviewing accrued labor and material costs against the remaining work. This approach provides a clear understanding of the financial status of the project and helps in making informed decisions to stay within budget. By tracking these costs and comparing them to the project plan, it is possible to identify any discrepancies early and take corrective actions as needed.

Reference: Axis Communications – Project Management Best Practices Project Management Institute (PMI) Standards

Question #17

Maintaining AV operations includes which of the following?

  • A . conforming to DISCAS
  • B . measuring system SPL
  • C . updating control system firmware
  • D . comparing NAG and PAG calculations

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Correct Answer: C
C

Explanation:

Maintaining AV operations involves ensuring that all system components are up to date and functioning correctly. One critical aspect is updating the control system firmware. Firmware updates often include performance improvements, security patches, and new features that can enhance the reliability and functionality of AV systems.

Reference: Axis Communications – AV System Maintenance Guidelines Audio-Visual Systems Best Practices by AVIXA (Audiovisual and Integrated Experience Association)

Question #18

How frequently should a personal fall arrest harness be inspected?

  • A . weekly
  • B . before each use
  • C . at the beginning of each project
  • D . at the beginning of each work day

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Correct Answer: B
B

Explanation:

A personal fall arrest harness should be inspected before each use. This is a critical safety measure to ensure that the harness is in good condition and will provide the necessary protection in case of a fall. Regular inspections can identify any wear, damage, or other issues that could compromise the safety of the user.

Reference: Axis Communications – Safety and Compliance Standards Occupational Safety and Health Administration (OSHA) Guidelines

Question #19

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

  • A . conduct a survey of end users to determine the project goals.
  • B . prepare a detailed layout of the equipment and cabling requirements.
  • C . identify the key decision makers and stakeholders in the client’s organization.
  • D . consult with the project manager to determine the availability of staff to complete the installation.

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Correct Answer: C
C

Explanation:

When discussing a proposed audiovisual project with a new customer, it is essential for the salesperson to first identify the key decision makers and stakeholders in the client’s organization. This step ensures that all relevant parties are involved in the decision-making process and that their needs and expectations are understood and addressed. It also facilitates smoother communication and project approval processes.

Reference: Axis Communications – Client Engagement and Sales Strategies Customer Relationship Management (CRM) Best Practices

Question #20

Project documentation states the system must logically Isolate control and media networks.

What piece of network equipment should be used?

  • A . router
  • B . access point
  • C . managed switch
  • D . unmanaged switch

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Correct Answer: C
C

Explanation:

A managed switch is essential for logically isolating control and media networks because it allows for advanced network configurations such as VLANs (Virtual Local Area Networks). VLANs enable the segmentation of a network into separate, isolated sub-networks, ensuring that control traffic and media traffic do not interfere with each other. This isolation improves network performance, security, and manageability. Managed switches provide the necessary features to implement and manage these configurations effectively.

Question #21

To help end users remember key points of the training, the training documentation should include

  • A . equipment datasheets.
  • B . a customized quick start guide.
  • C . user manuals for each piece of equipment.
  • D . instructions for maintaining system input devices.

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Correct Answer: B
B

Explanation:

A customized quick start guide is particularly useful for helping end users remember key points of the

training. These guides provide concise, easy-to-follow instructions tailored to the specific system and user needs, highlighting the most important operational steps and features. This helps users quickly familiarize themselves with the system and perform essential tasks without having to refer to extensive manuals. Including visual aids, such as diagrams and screenshots, further enhances the effectiveness of the quick start guide.

Question #22

When an audio device can no longer accurately reproduce the audio signal, It is called

  • A . feedback.
  • B . dithering.
  • C . distortion.
  • D . saturation.

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Correct Answer: C
C

Explanation:

Distortion occurs when an audio device can no longer accurately reproduce the input audio signal. This happens when the signal exceeds the device’s capacity to process it linearly, resulting in a corrupted output that differs from the original signal. Distortion can be caused by overloading the device’s input or output stages, improper gain settings, or defects in the audio components. It degrades the quality of the audio signal and can manifest as unwanted noise or alterations in the sound.

Question #23

Which kind of drawing should a technician refer to in order to determine how to hang a loudspeaker line array?

  • A . detail
  • B . section
  • C . elevation
  • D . reflected ceiling plan

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Correct Answer: B
B

Explanation:

A detail drawing provides specific, comprehensive information about particular elements of a project, such as how to hang a loudspeaker line array. These drawings include precise measurements, materials, and installation instructions, allowing technicians to understand the exact requirements and procedures for mounting the equipment. Detail drawings ensure that all aspects of the installation are clearly communicated and followed, preventing errors and ensuring a safe and effective setup.

Question #24

During the site survey, the client indicates that the space that will become a rear projection room is currently an off-white color.

What should be recommended to the client?

  • A . paint the room gray
  • B . paint the room black
  • C . leave the room as it is
  • D . use carpeting on the walls

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Correct Answer: B
B

Explanation:

For a rear projection room, it is recommended to paint the room black. Black walls minimize reflections and ambient light, which can negatively impact the quality of the projected image. By reducing these reflections, the contrast and clarity of the projection are improved, providing a better viewing experience. While gray is also a common choice for minimizing light reflections, black is more effective for creating the optimal environment for projection purposes. Top of Form

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Question #25

During an initial customer visit, it is important to determine whether or not one is

  • A . going to get the job.
  • B . being competitive enough.
  • C . meeting with the decision maker.
  • D . going to have enough cable in stock to do the job.

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Correct Answer: C
C

Explanation:

During an initial customer visit, it is crucial to determine whether you are meeting with the decision maker. This ensures that the person who has the authority to approve the project and allocate resources is involved from the beginning. Identifying and engaging with the decision maker helps streamline the process, address their specific needs and concerns, and increases the likelihood of project approval. This practice is a standard approach in sales and project management to ensure efficient communication and decision-making.

Reference: Axis Communications – Sales and Customer Engagement Guidelines

Project Management Best Practices

Question #26

The contrast control sets the

  • A . white balance of the Image.
  • B . range for the hue of the image.
  • C . color temperature of the image.
  • D . range for the difference between white and black.

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Correct Answer: D
D

Explanation:

The contrast control on a display adjusts the range for the difference between white and black. Increasing the contrast makes the whites brighter and the blacks darker, enhancing the overall clarity and sharpness of the image. Proper contrast settings are vital for ensuring that the image displayed is visually appealing and easy to interpret, especially in varying lighting conditions.

Reference: Axis Communications – Display Settings and Calibration

AV Technology Standards

Question #27

The circuit on the RIGHT is an electrical drawing of what type of speaker system?

  • A . series circuit
  • B . constant voltage
  • C . stereo pair circuit
  • D . combination parallel/series circuit

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Correct Answer: D
D

Explanation:

The circuit on the right is a combination parallel/series circuit. In this configuration, two sets of speakers are connected in parallel, and these parallel sets are then connected in series. This type of arrangement allows for balancing the load across multiple speakers while maintaining the desired impedance levels.

Reference: Axis Communications – Audio System Design Guidelines

Electrical Engineering Textbooks

Question #28

When planning to use audio equipment on a converged enterprise network, it may be desirable to separate broadcast domains in order to

  • A . avoid audio feedback between devices.
  • B . avoid crosstalk between multi track channel packets.
  • C . avoid delaying time sensitive AV traffic on the network.
  • D . comply with local electrical and telecommunication regulations.

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Correct Answer: C
C

Explanation:

When using audio equipment on a converged enterprise network, separating broadcast domains is essential to avoid delaying time-sensitive AV traffic. AV traffic, such as audio and video streams, requires low latency and minimal jitter to maintain quality. By segregating these streams from other types of network traffic, such as data and general communications, network performance can be optimized, ensuring that AV services operate smoothly without interruption.

Reference: Axis Communications – Network Design and AV Integration IT and Network Management Best Practices

Question #29

An application requires Its equipment to be operational 24 hours a day and the owner considers the system mission critical.

What type of warranty would be BEST for the equipment?

  • A . limited warranty
  • B . implied warranty
  • C . manufacturer’s factory warranty
  • D . advanced replacement warranty

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Correct Answer: D
D

Explanation:

For a system that is mission-critical and requires 24-hour operation, an advanced replacement warranty is the best option. This type of warranty ensures that if a piece of equipment fails, a replacement is shipped immediately, often before the defective unit is returned. This minimizes downtime and ensures that the system remains operational, which is crucial for mission-critical applications.

Reference: Axis Communications – Warranty and Service Options

Industry Standards for Critical Systems Maintenance

Question #30

A client has ordered a large project from a company. This project has several critical components and a fixed schedule.

Which of the following will be VITAL for ensuring that the company meets the deadlines?

  • A . proper job costing
  • B . confirming lead times
  • C . qualifying the customer
  • D . confirming price changes

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Correct Answer: B
B

Explanation:

For a project with several critical components and a fixed schedule, confirming lead times is vital. Lead times refer to the amount of time it takes for components to be delivered from the supplier to the project site. By confirming and managing lead times, the company can ensure that all necessary components arrive on time, preventing delays and enabling the project to proceed according to the planned schedule. This is essential for meeting deadlines and ensuring project success.

Reference: Axis Communications – Project Planning and Management Supply Chain and Logistics Best Practices

Question #31

Before confirming an anticipated completion date with the customer, it is MOST important to

  • A . double check the floor finishes.
  • B . ensure the date is not a holiday.
  • C . ensure no components are backordered.
  • D . create the system maintenance schedule.

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Correct Answer: C
C

Explanation:

Before confirming an anticipated completion date, it is critical to ensure that all components required for the project are available and not backordered. Backordered components can cause significant delays, impacting the overall project timeline. By verifying the availability of all necessary components, you can provide a realistic and reliable completion date to the customer. This step is essential for effective project planning and avoiding unexpected delays.

Question #32

Which of the following is addressed within the Needs Analysis part of the AV Design process?

  • A . creating the project timeline
  • B . outlining project Bill of Materials
  • C . identifying key stakeholders for the project
  • D . identifying functional requirements of the project

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Correct Answer: D
D

Explanation:

The Needs Analysis phase of the AV Design process focuses on understanding the specific needs and requirements of the project. This includes identifying the functional requirements, which detail what the system must be able to do to meet the client’s objectives. This step ensures that the design will align with the user’s needs and provides a foundation for developing the technical specifications and design plans.

Question #33

What is the MAIN difference between OLED displays and LED displays?

  • A . luminosity
  • B . higher brightness
  • C . self-emitting light source
  • D . determined screen shape

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Correct Answer: C
C

Explanation:

The main difference between OLED (Organic Light Emitting Diode) displays and LED (Light Emitting Diode) displays is that OLED displays use self-emitting light sources. In OLED technology, each pixel emits its own light, allowing for better contrast ratios and deeper blacks, as pixels can be turned off

completely. In contrast, LED displays use a backlight to illuminate the screen, which can result in less precise control over brightness and contrast.

Question #34

During a site survey of a facility to be upgraded or modernized, it is important to check wireless microphones that may be redeployed to ensure

  • A . battery types conform to environmental concerns.
  • B . polar patterns will not clash with new fabric treatments.
  • C . microphones are operating on acceptable radio frequencies.
  • D . antenna design will not interfere with HDBaseT signal distribution system.

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Correct Answer: C
C

Explanation:

When upgrading or modernizing a facility, it is essential to check that wireless microphones are operating on acceptable radio frequencies. This ensures compliance with local regulations and avoids interference with other wireless devices. The radio frequency spectrum can change over time, and certain frequencies may be reallocated or restricted, making it necessary to verify that existing equipment is still compliant and operational within the allowable frequency bands.

Question #35

When calibrating a loudspeaker system, which weight setting on the SPi. meter is used for its mdus>on of low frequency sound levels in the measurement?

  • A . Weighted
  • B . Weighted
  • C . Weighted
  • D . Weighted

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Correct Answer: C
C

Explanation:

When calibrating a loudspeaker system, the C-weighted setting on an SPL (Sound Pressure Level) meter is typically used because it provides a relatively flat frequency response, including low-frequency sound levels. This makes it more suitable for accurately measuring the overall sound pressure level, especially in environments where low-frequency performance is critical, such as in audio and home theater systems. The C-weighted setting captures the full range of audible frequencies, ensuring a comprehensive and precise calibration. Top of Form

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Question #36

A client has ordered a large LED video wall to be installed in an existing board room.

What should be the integrator’s MAIN operational concerns?

  • A . power and temperature
  • B . brightness and contrast
  • C . aspect ratio and resolution
  • D . cable management and length

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Correct Answer: A
A

Explanation:

The main operational concerns for an integrator installing a large LED video wall in an existing boardroom are power and temperature. Large LED video walls consume significant power and generate substantial heat. Proper power supply and efficient cooling mechanisms are crucial to ensure the system runs smoothly without overheating or power failures. Referencing Axis Technology Specialist documentation, these factors are critical for maintaining performance and longevity of the equipment.

Question #37

Assuming that the screen and projector are both Ethernet controllable devices, where does the control system for the AV solution need to exist?

  • A . connected to the network
  • B . in the rear projection room
  • C . in a dedicated rack in the room
  • D . above the projector, plugged into the serial port on the projector

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Correct Answer: A
A

Explanation:

The control system for the AV solution, assuming both the screen and projector are Ethernet controllable devices, needs to be connected to the network. This allows for centralized control, remote access, and management of the AV devices, ensuring seamless integration and operation. Axis documentation emphasizes the importance of network connectivity for managing Ethernet-enabled AV equipment effectively.

Question #38

Your client has requested a 50inch monitor be mounted on the south wail of this boardroom.

Which two recessed lights will need to be separated into the r own zone in order to turn them off when the monitor is on?

  • A . A
  • B . B.
  • C . C
  • D . D

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Correct Answer: D
D

Explanation:

For mounting a 50-inch monitor on the south wall of the boardroom, recessed lights labeled as D will need to be separated into their own zone to turn them off when the monitor is on. This will prevent glare and reflections on the screen, ensuring a clear and visible display. Axis Technology Specialist documentation supports the necessity of proper lighting control in AV installations to optimize viewing conditions.

Question #39

What is the name for a written, non-technical narrative that explains system functionality?

  • A . needs analysis
  • B . program report
  • C . service manual
  • D . performance verification

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Correct Answer: B
B

Explanation:

A program report is a written, non-technical narrative that explains system functionality. It outlines the operational aspects of the system in a way that is understandable to non-technical stakeholders, providing clarity on how the system will perform and meet the client’s needs. Axis documentation includes program reports as part of their comprehensive project documentation to communicate system functionality effectively.

Question #40

Knowledge of the overall room function as envisioned by the client provides a

  • A . budget range for the project.
  • B . design concept to give to the architect.
  • C . list of major system components for the space.
  • D . starting point for determining the space AV needs.

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Correct Answer: D
D

Explanation:

Knowledge of the overall room function as envisioned by the client provides a starting point for determining the space AV needs. Understanding the client’s intended use of the room helps in specifying the appropriate AV components and designing a system that meets their requirements. Axis Technology Specialist documentation highlights the importance of aligning AV system design with the client’s vision to ensure the functionality and usability of the space. Top of Form

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Question #41

A loud hiss is coming from the audio system. This is MOST LIKELY caused by

  • A . fluorescent lighting.
  • B . poor gain structure.
  • C . phase cancellation issues.
  • D . the microphones being off.

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Correct Answer: B
B

Explanation:

A loud hiss in an audio system is most commonly caused by poor gain structure. Gain structure refers to the optimal setting of input and output levels throughout an audio system to minimize noise and distortion while maximizing signal quality. Incorrectly set gain levels can amplify the inherent noise floor of the system, leading to audible hiss. Ensuring proper gain staging at each step―from microphones to mixers to amplifiers―helps reduce this noise.

Question #42

On a construction project awarded through a competitive process, the electrical contractor says that the AV company is responsible for the installation of conduit.

What project document(s) would determine responsibility?

  • A . estimate
  • B . submittals
  • C . proposal cover letter
  • D . bid (tender) documents

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Correct Answer: D
D

Explanation:

The responsibility for the installation of conduit in a construction project is typically outlined in the bid (tender) documents. These documents detail the scope of work, responsibilities, and specifications agreed upon during the competitive bidding process. They serve as a binding agreement between the parties and clearly delineate who is responsible for various aspects of the project, including the installation of conduit.

Question #43

Reverberant sound reaches the listener’s ears

  • A . after
  • B . before
  • C . synchronized with
    D at the same level as the direct sound.

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Correct Answer: A
A

Explanation:

Reverberant sound reaches the listener’s ears after the direct sound. This occurs because reverberant sound is reflected off various surfaces within a space, such as walls, ceilings, and floors, before arriving at the listener. The time delay between the arrival of the direct sound and the reverberant sound contributes to the sense of space and ambience in an environment.

Question #44

One MAIN benefit of multicast over unicast in a network AV solution is it

  • A . supports multi-channel audio.
  • B . supports higher video resolutions.
  • C . reduces network bandwidth when using multiple encoders.
  • D . reduces network bandwidth when using multiple decoders.

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Correct Answer: D
D

Explanation:

Multicast transmission in a network AV solution significantly reduces network bandwidth when using multiple decoders. With multicast, a single stream of data is sent from the source and is then distributed to multiple recipients by the network infrastructure. This contrasts with unicast, where a separate stream is sent to each recipient, leading to higher bandwidth consumption. Multicast is particularly efficient in scenarios where the same content needs to be delivered to multiple devices, such as digital signage or IPTV.

Question #45

What is the document that shows project tasks, indicating their allocated time, dependencies, and relationships between activities?

  • A . flow chart
  • B . Gantt chart
  • C . needs analysis
  • D . Venn diagram

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Correct Answer: B
B

Explanation:

A Gantt chart is a project management tool that visually represents project tasks along a timeline. It shows the start and end dates of tasks, their duration, dependencies between tasks, and the relationships between activities. Gantt charts are widely used to plan, schedule, and monitor project progress, providing a clear overview of the project timeline and helping ensure that tasks are completed on schedule.

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Question #46

An event planner for a banquet surrounding a swimming pool has requested that the pool be lit in the client’s colors using underwater lighting.

What does the technician need to consider?

  • A . the IP rating of the fixtures
  • B . access to a grounded power supply
  • C . whether the installing technicians are PADI certified
  • D . the ability to physically secure the fixtures underwater

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Correct Answer: A
A

Explanation:

When installing underwater lighting in a swimming pool to match a client’s colors, the technician needs to consider the IP rating of the fixtures. The IP rating indicates the level of protection the fixtures have against water and dust. For underwater lighting, it is crucial to use fixtures with a high IP rating (typically IP68) to ensure they are fully waterproof and safe to operate underwater. Axis Technology Specialist documentation emphasizes the importance of selecting appropriately rated equipment for specific environmental conditions to ensure safety and functionality.

Question #47

Which of the following project management activities coordinates project requirements and resources?

  • A . project budget
  • B . logic model timeline
  • C . logic network diagram
  • D . project kick-off meeting

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Correct Answer: C
C

Explanation:

A project kick-off meeting is the project management activity that coordinates project requirements and resources. This meeting involves all stakeholders and team members to ensure everyone understands the project scope, objectives, timelines, and resource allocations. It sets the stage for the project execution and aligns the team on the plan ahead. According to Axis Technology Specialist documentation, project kick-off meetings are crucial for aligning expectations and ensuring all necessary resources are allocated effectively from the start.

Question #48

Which type of contract involves ongoing support for an AV system, regardless of the age of the facility or who did the initial installation?

  • A . system warranty
  • B . service agreement
  • C . manufacturer warranty
  • D . preventive maintenance

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Correct Answer: B
B

Explanation:

A service agreement involves ongoing support for an AV system, regardless of the age of the facility or who did the initial installation. This type of contract ensures that the AV system is maintained and serviced regularly, providing long-term support and upkeep. Axis documentation outlines service agreements as essential for ensuring the continued reliability and performance of AV systems, providing clients with peace of mind and consistent technical support.

Question #49

A task cannot begin before another task is completed.

How is this described in a project task schedule?

  • A . requirement
  • B . dependency
  • C . consequence
  • D . determination

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Correct Answer: B
B

Explanation:

A dependency in a project task schedule describes a situation where a task cannot begin before another task is completed. Dependencies ensure that tasks are performed in the correct order to maintain the workflow and project timeline. Axis Technology Specialist documentation highlights the importance of identifying and managing dependencies to ensure smooth project execution and avoid delays.

Question #50

For a design-bid (tender)-build project, the final step for determining the owner’s costs for an AV system is

  • A . selecting an Integrator.
  • B . performing a needs analysis.
  • C . having the owner approve the design.
  • D . ensuring the equipment specification is​ready​for​bid.

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Correct Answer: D
D

Explanation:

For a design-bid (tender)-build project, the final step for determining the owner’s costs for an AV system is ensuring the equipment specification is ready for bid. This step involves finalizing all equipment details, specifications, and requirements so that accurate bids can be obtained from potential contractors. Axis documentation indicates that having precise and detailed equipment specifications is critical for obtaining accurate project costs and selecting the best contractor for the job.

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Question #51

What is the BEST way to manage a campus-wide AV system deployment?

  • A . service level agreement
  • B . on-site monitoring checks
  • C . remote monitoring solution
  • D . stand-by stock of equipment

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Correct Answer: C
C

Explanation:

A remote monitoring solution is the best way to manage a campus-wide AV system deployment because it allows for continuous, real-time monitoring and management of the AV systems from a central location. This approach enables quick detection and resolution of issues, minimizes downtime, and reduces the need for on-site visits. Remote monitoring can provide insights into system performance, usage patterns, and potential problems, making it easier to maintain and optimize the AV infrastructure across a large campus.

Question #52

What would be the BEST way to verify proper performance of a CAT cable fitted with a new termination?

  • A . use a cable tester and run a protocol
  • B . use a multimeter to test if the pins have a connection
  • C . connect the cable to a reference unit to check against it
  • D . connect the source and sync, then verify there is a picture

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Correct Answer: A
A

Explanation:

Using a cable tester and running a protocol is the best way to verify the proper performance of a CAT cable with a new termination. Cable testers can check for continuity, wiring configuration, signal quality, and performance standards compliance (e.g., Cat 5e, Cat 6). They can detect faults such as open circuits, short circuits, and incorrect wiring, ensuring the cable is terminated correctly and capable of supporting the desired network speeds and protocols.

Question #53

Which of the following translates the IP address of a computer in a local network to a single IP address?

  • A . HTTP
  • B . MAC
  • C . NAT
  • D . TCP

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Correct Answer: C
C

Explanation:

Network Address Translation (NAT) is a method used to translate the private IP addresses of computers within a local network to a single public IP address. This allows multiple devices on a local network to access external networks (such as the internet) using a single IP address, conserving the number of public IP addresses needed and providing a layer of security by masking internal IP addresses from the outside world.

Question #54

What is the aspect ratio in these images?

  • A . 1.33:1
  • B . 4:3
  • C . 5:4
  • D . 16:9

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Correct Answer: D
D

Explanation:

The aspect ratio is the ratio of the width to the height of an image. In the given images, the larger display has a width of 47.6 inches and a height of 26.89 inches. The aspect ratio is calculated as: Aspect Ratio=WidthHeight=47.626.89≈1.77:1text{Aspect Ratio} = frac{text{Width}}{text{Height}}

= frac{47.6}{26.89} approx 1.77:1Aspect Ratio=HeightWidth =26.8947.6≈1.77:1 This approximates to 16:9, which is a common widescreen aspect ratio used in modern displays and television screens.

Question #55

Which of these cables should be used for a balanced microphone signal?

  • A . A
  • B . B
  • C . C
  • D . D

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Correct Answer: A
A

Explanation:

Cable A is a shielded twisted pair (STP) cable, which is suitable for carrying balanced microphone signals. Balanced audio cables have three conductors: two for the signal (positive and negative) and one for the ground. The twisted pair helps to cancel out electromagnetic interference, providing a cleaner signal with less noise. The shielding further protects against external interference, making it ideal for professional audio applications.

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Question #56

In order to mount a projector so that it is horizontally centered with the suspended screen, the technician should look at which drawings in the plans?

  • A . detail
  • B . sections
  • C . elevations
  • D . reflected ceiling

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Correct Answer: D
D

Explanation:

To mount a projector so that it is horizontally centered with the suspended screen, the technician should look at the reflected ceiling drawings in the plans. Reflected ceiling plans provide a view from above, showing the layout and alignment of ceiling elements, including projectors, screens, lighting, and other fixtures. This perspective is essential for ensuring that the projector is correctly aligned with the screen. Axis Technology Specialist documentation highlights the use of reflected ceiling plans for precise alignment of AV equipment.

Question #57

The MAIN benefit of an inventory tracking system in an AV rental and staging business is having an accurate record of

  • A . customers contact details.
  • B . current resale value of assets.
  • C . current state and commitments of assets.
  • D . customer’s budgets and spending history.

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Correct Answer: C
C

Explanation:

The main benefit of an inventory tracking system in an AV rental and staging business is having an accurate record of the current state and commitments of assets. This allows the business to manage inventory efficiently, track availability, schedule rentals, and ensure that equipment is maintained and ready for use. According to Axis Technology Specialist documentation, maintaining accurate records of asset status and commitments is crucial for operational efficiency and customer satisfaction in the AV rental industry.

Question #58

Which section of a program report describes the probable costs of an AV project?

  • A . budget
  • B . needs analysis
  • C . systems descriptions
  • D . infrastructure requirements

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Correct Answer: A
A

Explanation:

The budget section of a program report describes the probable costs of an AV project. This section outlines the estimated expenses for equipment, labor, installation, and other associated costs, providing the client with a financial overview of the project. Axis Technology Specialist documentation specifies that a detailed budget is essential for planning and managing project finances effectively.

Question #59

Company information, statement of work, drawings, and bill of materials are presented to the customer as what set of documents?

  • A . request for quote
  • B . request for proposal
  • C . contract documents
  • D . bid packet (response)

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Correct Answer: D
D

Explanation:

Company information, statement of work, drawings, and bill of materials are presented to the customer as a bid packet (response). This set of documents is used to respond to a request for proposal (RFP) and provides detailed information about how the contractor intends to meet the project requirements. Axis Technology Specialist documentation emphasizes the importance of a comprehensive bid packet to communicate the scope, approach, and cost of a project to the client.

Question #60

Upon completion of hardware installation and configuration for a new deployment, the NEXT thing the AV Project Manager should have scheduled is

  • A . training the client.
  • B . testing and verification.
  • C . invoicing and project close out.
  • D . preventative maintenance schedule.

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Correct Answer: B
B

Explanation:

Upon completion of hardware installation and configuration for a new deployment, the next thing the AV Project Manager should have scheduled is testing and verification. This step ensures that all installed equipment functions correctly and meets the project specifications. It involves checking system performance, resolving any issues, and confirming that the setup works as intended. Axis Technology Specialist documentation underscores the critical role of thorough testing and verification in delivering a successful AV project.

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Question #61

After installation, the system does not pass audio.

Based on the information in the drawing, what is the MOST LIKELY cause?

  • A . cable lengths
  • B . system needs a DSP
  • C . phantom power is required
  • D . speaker requires a 70 V transformer

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Correct Answer: C
C

Explanation:

The microphone in the setup may require phantom power to operate. Phantom power is a DC voltage (usually 48V) supplied through the microphone cable to power condenser microphones. Without phantom power, a condenser microphone will not function, resulting in no audio being passed through the system. Since the drawing shows a microphone connected to a digital audio transmitter, it’s likely a condenser microphone, and if it isn’t receiving phantom power, this would be the most probable cause of the system not passing audio.

Question #62

Which of the following testing metrics would BEST be applied towards testing a distributed audio system for proper speaker wattages and cabling?

  • A . Low-end system response 60 Hz and below
  • B . High-end frequency response 10 kHz and above
  • C . Audio uniformity in the range of intelligible speech 100 Hz – 2 kHz
  • D . Audio uniformity across the entire spectrum of human hearing60 Hz – 20 kHz

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Correct Answer: C
C

Explanation:

When testing a distributed audio system, focusing on the audio uniformity in the range of intelligible speech (100 Hz – 2 kHz) is most important. This range is crucial for ensuring that speech is clear and understandable, which is often the primary function of distributed audio systems in environments like schools, offices, and public spaces. Ensuring uniform sound distribution within this frequency range helps achieve consistent audio quality and speech intelligibility across the covered area.

Question #63

When gathering information, it is important to ask about the customer’s goals because the

  • A . customer may have unrealistic expectations of what can be done.
  • B . customer may be planning on moving before the project is complete.
  • C . integrator needs to confirm they understand the relationship between desires and budget
  • D . integrator needs an understanding of what the customer expects to be able to do with the space.

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Correct Answer: D
D

Explanation:

Understanding the customer’s goals is crucial because it helps the integrator design a solution that meets the customer’s expectations and functional requirements. Knowing what the customer expects to achieve with the space allows the integrator to tailor the AV system to those needs, ensuring satisfaction and effective use of the system. This understanding also helps in aligning the project scope with the customer’s vision and can prevent misunderstandings and misalignments later in the project.

Question #64

After there is an approved labor change to a project, what should the project manager do NEXT?

  • A . update the schedule
  • B . order the equipment
  • C . issue an invoice for the change
  • D . inform the purchasing department

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Correct Answer: A
A

Explanation:

Once a labor change is approved, the next step for the project manager is to update the project schedule. Changes in labor can affect the timeline of the project, and updating the schedule ensures that all stakeholders are aware of the new timelines and can adjust their plans accordingly. This step is critical for maintaining project organization and ensuring that the project stays on track despite the changes.

Question #65

What is the PRIMARY advantage of preventive maintenance?

  • A . upfront costs
  • B . system fail proof
  • C . less equipment downtime
  • D . better system performance

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Correct Answer: C
C

Explanation:

The primary advantage of preventive maintenance is reducing equipment downtime. By regularly maintaining and servicing equipment, potential issues can be identified and resolved before they lead to failures. This proactive approach ensures that systems remain operational and reduces the likelihood of unexpected breakdowns, which can be costly and disruptive. Preventive maintenance helps in maintaining system reliability and efficiency, ultimately contributing to better performance and longer equipment lifespan.

Question #66

What are the dimensions of UHD resolution?

  • A . 2560 x 1440 pixels
  • B . 3840 x 2160 pixels
  • C . 2048 x 1080 pixels
  • D . 4096 x 2160 pixels

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Correct Answer: B
B

Explanation:

Ultra High Definition (UHD) resolution is defined as 3840 x 2160 pixels. This resolution is commonly referred to as 4K UHD and provides four times the resolution of Full HD (1920 x 1080 pixels). UHD offers greater detail, clarity, and overall image quality, making it suitable for large displays and high-definition content.

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Question #67

What PRIMARY concern should the sales representative have had during the site survey of this room?

  • A . room orientation
  • B . length of cable runs
  • C . ceiling clearance for the projector lift
  • D . combination of fluorescent and Incandescent lighting

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Correct Answer: C
C

Explanation:

The primary concern for the sales representative during the site survey should be the ceiling clearance for the projector lift. Ensuring that there is sufficient space for the projector lift to operate without obstruction is crucial for proper installation and operation. Inadequate clearance can lead to difficulties in mounting and deploying the projector, potentially compromising the projection quality and system functionality. Additionally, it is important to verify that the projector can be positioned at the correct height and angle to achieve the desired image size and alignment.

Question #68

What is the FIRST stage in troubleshooting an AV system?

  • A . evaluating possible sources of error
  • B . identifying the symptoms of the error
  • C . determining which devices are fully functional
  • D . reviewing the system diagram showing the connections and the signal flow

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Correct Answer: B
B

Explanation:

The first stage in troubleshooting an AV system is identifying the symptoms of the error. This step involves observing and documenting the specific issues or malfunctions that are occurring. By clearly understanding and articulating the symptoms, a technician can more effectively diagnose the problem and narrow down potential causes. Once the symptoms are identified, the technician can proceed to evaluate possible sources of error, check device functionality, and review system diagrams as needed.

Question #69

Which document is used to clarify a project design issue?

  • A . change order
  • B . progress report
  • C . request for change
  • D . request for Information

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Correct Answer: D
D

Explanation:

A Request for Information (RFI) is a document used to clarify project design issues. RFIs are typically issued when there is a need for additional information or clarification on specific aspects of the project design. This helps ensure that all parties have a clear understanding of the requirements and can proceed with accurate and consistent implementation. RFIs are commonly used in construction and AV projects to address uncertainties or discrepancies in the design documents.

Question #70

Which of the following is the BEST service when new firmware is available for installed equipment across a fleet of conference rooms?

  • A . keeping current version
  • B . replacing the equipment
  • C . updating them all at once
  • D . a ringed update approach

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Correct Answer: D
D

Explanation:

The ringed update approach is the best service when new firmware is available for installed equipment across a fleet of conference rooms. This approach involves updating the firmware in phases or "rings," starting with a small group of devices to ensure that the update is stable and does not introduce new issues. Once the initial ring is confirmed to be successful, the update is gradually rolled out to additional groups, reducing the risk of widespread problems. This method allows for controlled testing and monitoring, ensuring that any issues can be addressed before the update is applied to all devices.

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