In which two ways could confirmation bias be avoided?

Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.

In which two ways could confirmation bias be avoided? Choose 2 answers
A . Interview users about the intended use of the product to support the questionnaire creation.
B. Obtain user feedback to reinforce known assumptions and support design decisions.
C. Diversity feedback by ensuring it features as many unique perspective as possible.
D. Review questions to remove assumptions about issues or problem not supported by quantitative data.

View Answer

Answer: B,C