In which two ways could confirmation bias be avoided?

Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.

In which two ways could confirmation bias be avoided? Choose 2 answers
A . Interview users about the intended use of the product to support the questionnaire creation.
B . Obtain user feedback to reinforce known assumptions and support design decisions.
C . Diversity feedback by ensuring it features as many unique perspective as possible.
D . Review questions to remove assumptions about issues or problem not supported by quantitative data.

Answer: B,C