In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders?

Universal Containers wants to ensure that only Field Technicians with a specialized certification are sent Work Orders of a specific type.

In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders? Choose 2 answers.
A . Implement Work Types and Skill Assignments.
B. Implement Assignment Rules and Work Orders.
C. Assign Skills and Skill Levels to Users.
D. Assign Skills and Skill Levels to Resources.

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Answer: A,D